Unit of competency Outline

Date retreived
22/07/2026 2:00 PM AWST

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Solve systemic problems in the workplace

Solve systemic problems in the workplace

Unit of competency
National Code
PPMPRS320
State Code
AXG20
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
06/05/2016
View on TGA
State Implementation and Classification
Approved Date
25/08/2016
Field of Education
030101 - Manufacturing Engineering
Original Release Date
25/08/2016
Nominal Hours
15
Description
This unit of competency describes the outcomes required to identify, assess and solve systemic problems in the workplace, in the pulp and paper industry. The unit applies to operators and production technicians who determine and implement a plan to solve systemic problems in the workplace, in a pulp and paper manufacturing facility.No licensing, legislative, regulatory, or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify and describe the problem
  • 1.1. Identify and describe the problem within documentation and procedures, work health and safety (WHS) procedures, environmental procedures, standard operating procedures (SOP), and housekeeping requirements.
  • 1.2. Gather information to define thetype and extent of the problem.
  • 1.3. Gather information on the effect of the problem on quality or productivity or operations.
2. Assess the situation and determine actions
  • 2.1. Take immediate action if safety, quality or productivity are compromised.
  • 2.2. Notify personnel, as required.
  • 2.3. Refer problem to appropriate work group or department.
  • 2.4. Assess and select the most appropriate problem solving methodologies.
3. Conduct analysis
  • 3.1. Assemble team for analysis, if required.
  • 3.2. Use selected problem solving methodology.
  • 3.3. Determine possible solutions.
  • 3.4. Conduct quick fixes, if required.
  • 3.5. Determine favoured solutions.
4. Determine action plan
  • 4.1. Develop an action plan considering contingencies.
  • 4.2. Document the action plan according to SOP.
  • 4.3. Communicate the action plan to personnel.
  • 4.4. Gain approval for the action plan from appropriate personnel.
5. Implement plan
  • 5.1. Identify and organise resources to implement the action plan and consider relevant WHS procedures, environmental procedures, SOP, and housekeeping requirements.
  • 5.2. Schedule plan and communicate to team and other personnel.
  • 5.3. Assist team members, where required.
  • 5.4. Implement the planned changes, to solve the problem, through process adjustments, reporting to an appropriate person or rectifying the problem.
6. Monitor and evaluate the solution
  • 6.1. Monitor changes.
  • 6.2. Evaluate the effectiveness of the solution.
  • 6.3. Implement contingency planning, if required.
7. Document and report changes
  • 7.1. Finalise and complete report using the required documentation.
  • 7.2. Report the outcome of the solution.
  • 7.3. Communicate the outcome of the solution to team and appropriate personnel.
No information
No information
Replaces
State Code National Code Title Type
AUY27 FPPPRS320A Solve systemic problems in the workplace Unit of competency
Replaced By
State Code National Code Title Type
ODU04 PPMPRS401 Solve systemic problems Unit of competency