Unit of competency Outline
Date retreived
23/07/2026 2:36 AM AWST
23/07/2026 2:36 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage property maintenance implementation
Manage property maintenance implementation
Unit of competency
National Code
CHCCH419C
CHCCH419C
State Code
WC818
WC818
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
09/08/2012
Field of Education
080503 - Real Estate
Original Release Date
09/08/2012
Nominal Hours
30
Description
DescriptorThis unit describes the knowledge and skills required for the process of maintaining property assets
Notes
Elements and Performance Criteria
1. Develop maintenance procedures
- 1.1 Develop maintenance procedures according to the organisation's long term asset planning strategy
- 1.2 Identify budget requirements to ensure funding allocation is secured
- 1.2 Determine requirements for a maintenance schedule by considering both cyclical and responsive maintenance requirements
- 1.3 Ensure adequate staff resources are available to meet maintenance schedules
- 1.4 Use available appropriate industry benchmarks to determine maintenance intervals and budget costs
2. Contract with maintenance parties
- 2.1 Develop maintenance specifications to reflect the requirements of the organisation's asset management plan
- 2.2 Prepare and distribute tender documents according to relevant legislation and best practice
- 2.3 Select maintenance contractors based on a transparent selection process
- 2.4 Prepare contracts to meet client and legislative requirements
3. Monitor maintenance performance
- 3.1 Undertake regular reviews and inspections of maintenance to establish impact on performance of maintenance being exercised
- 3.2 Seek feedback from tenants and other stakeholders about contractor performance
- 3.3 Ensure maintenance is carried out in accordance with contract documentation
- 3.4 Collect reliable, accurate and up-to-date data
- 3.5 Recognise non compliance with performance requirements and act quickly to rectify position
- 3.6 Prepare reports to accurately reflect maintenance performance against benchmarks and budget requirements
4. Maintain currency of maintenance system
- 4.1 Maintain in-house maintenance systems to ensure currency of information and industry trends
- 4.2 Update asset maintenance plan when work is completed
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
This unit is relevant to activity within the following social housing sectors:
Aboriginal and/or Torres Strait Islander housing
Affordable housing
Community managed capital properties
Not for profit rental housing
Publicly owned housing
Short and long term crisis accommodation
This unit applies to property found in urban, semi urban and non urban environments
Assets may be:
Dynamic
Static
Stakeholders may include:
Board of directors of not for profit managed property
Government housing authority
Maintenance contractors
Property managers
Real estate
Support agencies
Tenants
Asset maintenance plan may include life cycle maintenance of:
Air conditioning
Electrical
Emergency lighting
Fire lighting
Floor coverings
Kitchen
Laundry
Painting
Pests
Plumbing
Sanitary disposal
Security systems
Vertical movement
Waste disposal
Water heater
Weather proofing
Window screens
Maintenance procedures may include:
Contracting to private contractors
Contracting to public maintenance services
Maintenance parties may include:
Building trades contractors
Cleaners
Painters
Security agents
Waste collection
Relevant legislation (Federal, State and Local) and industry codes of practice cover areas including:
Building
Construction
Environment
Financial transactions
Land use
Native title
WHS
State tenancy legislation
Utilities use (water, gas, electricity)
Zoning
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
This unit is relevant to activity within the following social housing sectors:
Aboriginal and/or Torres Strait Islander housing
Affordable housing
Community managed capital properties
Not for profit rental housing
Publicly owned housing
Short and long term crisis accommodation
This unit applies to property found in urban, semi urban and non urban environments
Assets may be:
Dynamic
Static
Stakeholders may include:
Board of directors of not for profit managed property
Government housing authority
Maintenance contractors
Property managers
Real estate
Support agencies
Tenants
Asset maintenance plan may include life cycle maintenance of:
Air conditioning
Electrical
Emergency lighting
Fire lighting
Floor coverings
Kitchen
Laundry
Painting
Pests
Plumbing
Sanitary disposal
Security systems
Vertical movement
Waste disposal
Water heater
Weather proofing
Window screens
Maintenance procedures may include:
Contracting to private contractors
Contracting to public maintenance services
Maintenance parties may include:
Building trades contractors
Cleaners
Painters
Security agents
Waste collection
Relevant legislation (Federal, State and Local) and industry codes of practice cover areas including:
Building
Construction
Environment
Financial transactions
Land use
Native title
WHS
State tenancy legislation
Utilities use (water, gas, electricity)
Zoning
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Assessors should review actual work performed under normal industry operating conditions
If this is not practicable, evidence obtained in simulated environments may be substituted
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include access to
computer based system which facilitates recording of trainee profiles and progress
typical property services plant
Method of assessment:
In cases where the learner does not have the opportunity to cover all aspects of the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Assessors should review actual work performed under normal industry operating conditions
If this is not practicable, evidence obtained in simulated environments may be substituted
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include access to
computer based system which facilitates recording of trainee profiles and progress
typical property services plant
Method of assessment:
In cases where the learner does not have the opportunity to cover all aspects of the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D8550 | CHCCH419B | Manage property maintenance implementation | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J007 | CHC30512 | Certificate III in Social Housing | Qualification |
| J016 | CHC40912 | Certificate IV in Social Housing | Qualification |