Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Processed may include:
checking prior to service to confirm correctness and validity
checking administrative details, such as:
sufficient copies
fees paid or accounted for
address for service
sealed by the court
signed by the court registrar
Process to be served may be served on:
individuals
companies
corporations
registered and unregistered firms
a ship or property on board a ship
Service of process may include:
identifying self and showing official identification if required
establishing the identity of the required recipient
identifying the nature or content of the process to be served
service by post, in accordance with legislative requirements
Jurisdiction may include:
local court (civil claims)
Magistrates' Court
County Court
District Court
Supreme Court
High Court
Federal Court
Family Court
Coroner's Court
tribunal
Federal Magistrates Service
Admiralty Act and rules
Acts relating to:
bankruptcy
victims compensation
companies
proceeds of crime
Process may include:
originating process
statements of claim
notices to occupiers
examination summons
garnishment notices
garnishee orders
subpoenas
notices of motion
applications for dissolution of marriage
family court maintenance or property distribution applications
bankruptcy notices or petitions
victim compensation
summonses for jury prosecution
industrial relations summonses
residential tribunal summonses
interstate process
foreign process
Non-personal service may include:
leaving the process with someone over a required age at the address specified on the process
service to someone representing the person or entity, such as:
solicitor
governor of prison
parent or guardian of minor
guardian or tutor of disabled or incompetent person
director of a company
chairperson, president or officer of a corporation
staff working at a registered or unregistered firm
a person apparently in charge of a ship or property
Affidavits are prepared and sworn before persons who may include:
justice of the peace
commissioner of affidavits
notary public
solicitor
person authorised under the relevant legislation

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Competency must be demonstrated in completing preliminary requirements prior to serving process, serving or attempting to serve process, and completing administrative requirements
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm the ability to:
confirm validity of documents' details and deal with incorrect documents
serve process personally and non-personally according to organisational policies and procedures, jurisdiction and legislation appropriate to type of process served
apply procedures if process is not served
apply organisational policies and procedure to producing and maintaining administrative requirements
Consistency in performance
Competency should be demonstrated by serving process in a range of contexts and over time.
Context of and specific resources for assessment
Assessment must comply with:
applicable regulations and codes
workplace procedures and protocols
Access may be required to:
a workplace environment or one that closely resembles normal work practices and replicates the range of conditions likely to be encountered when serving process, including coping with difficulties, irregularities and breakdowns in routine
legislation, policy, procedures and protocols relating to serving process
case studies and workplace scenarios to capture the range of situations likely to be encountered when serving or attempting to serve process
Guidance information for assessment
The following assessment methods are suggested:
oral questioning about relevant legislation, acting ethically, and applying processes
observation of the candidate responding to a range of contexts to ensure achievement of the unit outcomes
feedback from peers and/or supervisor that the candidate consistently applies relevant workplace procedures
review of records completed by candidate or reports of performance
In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency that are difficult to assess directly. Questioning techniques should suit the language and literacy levels of the candidate.