Unit of competency Outline
Date retreived
22/07/2026 11:32 PM AWST
22/07/2026 11:32 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work effectively in the digital and telecommunications industry
Work effectively in the digital and telecommunications industry
Unit of competency
National Code
ICTWOR202
ICTWOR202
State Code
OBA30
OBA30
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
27/11/2019
Field of Education
120505 - Work Practices Programmes
Original Release Date
27/11/2019
Nominal Hours
20
Description
This unit describes the skills and knowledge required to work effectively within the digital and telecommunications industry and to work within enterprise arrangements and requirements.It applies to individuals directly employed within a large enterprise or preparing to work for a small sub-contractor who undertake a range of tasks under supervision. This unit applies to people who have recently entered the digital and telecommunications industry and are beginning their career as direct employees or contractors.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan ongoing skills development
- 1.1 Obtain information about the various sectors of the digital and telecommunications industry
- 1.2 Seek advice about future career opportunities from appropriate people
- 1.3 Identify possible career directions in the enterprise for personal advancement
- 1.4 Self-assess own skills against job role to identify skills gap and plan for further skills development
- 1.5 Determine appropriate strategies to acquire additional skills
- 1.6 Identify and apply methods for keeping up-to-date with industry developments
2. Research a digital and telecommunications contractor business
- 2.1 Identify activities that are undertaken by a contractor business within the digital and telecommunications industry
- 2.2 Identify licences, permits, regulations or restrictions that apply to operating a contracting business
- 2.3 Identify resources available to support a contracting business
- 2.4 Identify costs of suitable vehicles and equipment required by a digital and telecommunications contracting business
- 2.5 Identify insurance requirements for operating a digital and telecommunications contracting business
3. Confirm employment arrangements
- 3.1 Access and read employment terms and conditions, and clarify points of concern
- 3.2 Access, read, negotiate and agree on work goals and objectives, according to enterprise requirements
- 3.3 Obtain information relevant to technical and regulatory requirements and apply at work
4. Participate in enterprise operations
- 4.1 Consult co-workers and team members to identify team purpose, roles, responsibilities, goals, plans and objectives
- 4.2 Develop strategies to support shared goals and seek assistance from others, as required, to prevent conflict
- 4.3 Comply with industry standards, and work health and safety guidelines
5. Contribute to teamwork and performance
- 5.1 Give and respond to feedback to assist in meeting team and personal goals
- 5.2 Communicate unresolved issues to appropriate personnel
6. Follow environmental regulations
- 6.1 Apply enterprise environmental policies and procedures
- 6.2 Ask questions and seek clarification relating to environmental work requirements
- 6.3 Identify environmental incidents that contravene environmental procedures and report to appropriate personnel according to these procedures
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWC79 | ICTWOR201 | Work effectively in telecommunications technology | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BER1 | ICT30419 | Certificate III in Telecommunications Network Build and Operation | Qualification |
| BER0 | ICT20219 | Certificate II in Telecommunications Network Build and Operation | Qualification |
| BER3 | ICT30519 | Certificate III in Telecommunications Technology | Qualification |
| BKB3 | ICT30524 | Certificate III in Telecommunications Technology | Qualification |
| BEQ4 | ICT20319 | Certificate II in Telecommunications Technology | Qualification |