Unit of competency Outline
Date retreived
22/07/2026 1:48 AM AWST
22/07/2026 1:48 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Administer delivery of financial and other benefits
Administer delivery of financial and other benefits
Unit of competency
National Code
PSPGSD016
PSPGSD016
State Code
ODX41
ODX41
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
08/07/2022
Field of Education
080313 - Public And Health Care Administration
Original Release Date
08/07/2022
Nominal Hours
25
Description
This unit describes the performance outcomes, skills and knowledge required to administer financial and other benefits relating to government service delivery.This unit applies to those working in public sector roles but may be applied to anyone working in a similar organisational context. Those undertaking this unit work independently, performing routine tasks in a familiar context.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine entitlements and allowances.
- 1.1. Establish individual’s eligibility for government products or services in accordance with government service legislation, policy, procedures and protocols.
- 1.2. Implement eligibility tests or checks to confirm payment stream, entitlements and allowances.
- 1.3. Identify and accommodate individual needs.
- 1.4. Offer a package of services and benefits which matches needs and entitlements.
2. Administer ongoing entitlements and obligations.
- 2.1. Fulfil government obligations in administrative.
- 2.2. Support the recipient’s obligations to the government.
- 2.3. Action breaches, suspensions and restorations.
3. Administer payments and benefits.
- 3.1. Grant payments or benefits in accordance with procedures.
- 3.2. Make adjustments to payments and benefits consultatively with the individuals concerned.
- 3.3. Confirm and review payments and benefits.
- 3.4. Identify and recover errors and debts.
4. Process payments.
- 4.1. Establish entitlements and record obligations.
- 4.2. Initiate transactions having confirmed individual’s preferred option for payment delivery.
- 4.3. Authorise and send payments.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWV13 | PSPGSD004 | Administer delivery of financial and other benefits | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BHO9 | PSP40122 | Certificate IV in Government | Qualification |