Unit of competency Outline
Date retreived
23/07/2026 2:33 AM AWST
23/07/2026 2:33 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide vehicle loss assessment and identify repair requirements
Provide vehicle loss assessment and identify repair requirements
Unit of competency
National Code
AURVNA4001
AURVNA4001
State Code
WC299
WC299
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
08/08/2013
Field of Education
030503 - Vehicle Mechanics
Original Release Date
08/08/2013
Nominal Hours
80
Description
This unit describes the performance outcomes required to provide a vehicle loss assessment and identify repair requirements. It involves determining vehicle damage and repair action and cost, preparing an assessment report, and completing post assessment documentation.Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with their relevant regulatory authority.
Notes
Elements and Performance Criteria
1. Prepare for vehicle assessment
- 1.1. Assessment information is gathered
- 1.2. Assessment information is read and interpreted
- 1.3. Materials, resources and safety equipment are located and checked for safe use
2. Inspect vehicle
- 2.1. Vehicle assessment process is determined and followed
- 2.2. Vehicle to be inspected is located
- 2.3. Workplace health and safety (WHS) requirements are read and complied with
- 2.4. Vehicle is inspected in line with insurance claim requirements and workplace policies and procedures
- 2.5. Preferred dismantling and inspection methods are determined that conform to vehicle manufacturer, component suppliers, workplace policies and procedures, and legal requirements
- 2.6. Dismantling and inspection methods are negotiated and agreed with the repair estimator in a fair and transparent manner
- 2.7. Damage and faults to vehicle system and component are determined
- 2.8. Required outsourcing to specialist services is determined
3. Determine vehicle repair action
- 3.1. Preferred repair method for vehicle system and components is selected that conforms to vehicle manufacturer, component suppliers, workplace policies and procedures, and legal requirements
- 3.2. Preferred repair methods for paint, trim and accessories are selected that conform to vehicle manufacturer, component suppliers, workplace policies and procedures, and legal requirements
- 3.3. Job procedures are determined that minimise waste material
- 3.4. Repair methods are communicated and agreed to with repairer and/or specialist services
- 3.5. Estimated cost of repairs is calculated
- 3.6. Settlement action is decided and agreed to with repairer and/or specialist services
4. Prepare assessment report
- 4.1. Repairs are authorised where assess and authorise instructions are included in assessment information
- 4.2. Where assess without prejudice is included in assessment information a settlement amount is determined and documented
- 4.3. Recommendations are documented as required by industry and organisation
- 4.4. Assessment report is completed including either authorised estimated cost of repairs or settlement amount
5. Complete post assessment administration
- 5.1. Assessment report is submitted according to workplace policies and procedures
- 5.2. Repairer invoice is compared against authorised cost estimate
- 5.3. Discrepancies between invoice and authorised costs are investigated where applicable following industry codes and legislative requirements
- 5.4. Payment of invoice is validated where the invoice and authorised cost are confirmed
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Assessment information may include:
assessment notification detailing:
claims handler
driver details
incident details
insurance policy details where applicable
report items
vehicle details
vehicle inspection details, including assess without prejudice or assess and authorise
vehicle location
vehicle owner details
digital images
quote for repairs.
Materials, resources and safety equipment may include:
digital camera
electronic or paper-based information and reports
internet connection
laptop
maps
personal protective equipment (PPE) kit, which may contain:
dust masks
glasses
hand cleaner
overalls
safety boots
sharps gloves
sunscreen
torch
vest
tablet.
WHS requirements may include:
ensuring safe location of vehicle to be inspected
following workshop WHS procedures
testing vehicle for safety and sharps.
Specialist services may include:
air conditioning
automotive glaziers
battery electric vehicle (BEV)
brake systems
cooling systems
electrical and electronic systems
hybrids
liquid petroleum gas (LPG)
suspension and wheel alignments
transmission
trimming.
Minimise waste material may include:
exchange parts
manage waste
recycled parts.
Settlement action may include:
cash settlement
repair
total loss.
Recommendations may include:
additional labour
additional parts
approved or denied report items
in-house specialist repair services
sublet specialist repair services.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Assessment information may include:
assessment notification detailing:
claims handler
driver details
incident details
insurance policy details where applicable
report items
vehicle details
vehicle inspection details, including assess without prejudice or assess and authorise
vehicle location
vehicle owner details
digital images
quote for repairs.
Materials, resources and safety equipment may include:
digital camera
electronic or paper-based information and reports
internet connection
laptop
maps
personal protective equipment (PPE) kit, which may contain:
dust masks
glasses
hand cleaner
overalls
safety boots
sharps gloves
sunscreen
torch
vest
tablet.
WHS requirements may include:
ensuring safe location of vehicle to be inspected
following workshop WHS procedures
testing vehicle for safety and sharps.
Specialist services may include:
air conditioning
automotive glaziers
battery electric vehicle (BEV)
brake systems
cooling systems
electrical and electronic systems
hybrids
liquid petroleum gas (LPG)
suspension and wheel alignments
transmission
trimming.
Minimise waste material may include:
exchange parts
manage waste
recycled parts.
Settlement action may include:
cash settlement
repair
total loss.
Recommendations may include:
additional labour
additional parts
approved or denied report items
in-house specialist repair services
sublet specialist repair services.
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge.
A person who demonstrates competency in this unit must be able to:
gather, read and interpret vehicle assessment information
determine and communicate dismantle, inspection and repair methods for paint and mechanical damage
prepare and submit vehicle assessment report
compare repairer invoice against authorised cost estimates
identify and investigate discrepancies where applicable.
Context of, and specific resources for assessment
Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting.
Assessment is to occur:
using standard workplace practices and procedures
following safety requirements
applying environmental constraints.
Assessment is to comply with relevant:
regulatory requirements
Australian standards
industry codes of practice.
The following resources must be made available for the assessment of this unit:
a range of vehicles with both minor and extensive vehicle damage
relevant information, including manufacturer and component supplier specifications, workshop manuals and repair guides
relevant materials, resources and safety equipment, including digital camera, paperwork and PPE kit
relevant WHS materials, including workshop WHS procedures
vehicle assessment information, including assessment notification, digital images and quote.
Method of assessment
Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.
Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge.
Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application.
Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role.
Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients.
Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge.
A person who demonstrates competency in this unit must be able to:
gather, read and interpret vehicle assessment information
determine and communicate dismantle, inspection and repair methods for paint and mechanical damage
prepare and submit vehicle assessment report
compare repairer invoice against authorised cost estimates
identify and investigate discrepancies where applicable.
Context of, and specific resources for assessment
Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting.
Assessment is to occur:
using standard workplace practices and procedures
following safety requirements
applying environmental constraints.
Assessment is to comply with relevant:
regulatory requirements
Australian standards
industry codes of practice.
The following resources must be made available for the assessment of this unit:
a range of vehicles with both minor and extensive vehicle damage
relevant information, including manufacturer and component supplier specifications, workshop manuals and repair guides
relevant materials, resources and safety equipment, including digital camera, paperwork and PPE kit
relevant WHS materials, including workshop WHS procedures
vehicle assessment information, including assessment notification, digital images and quote.
Method of assessment
Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.
Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge.
Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application.
Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role.
Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients.
Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WI949 | AURVNA001 | Provide vehicle loss assessments and identify repair requirements | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J418 | AUR40512 | Certificate IV in Vehicle Loss Assessing | Qualification |
| D792 | AUR40511 | Certificate IV in Vehicle Loss Assessing | Qualification |