Unit of competency Outline

Date retreived
22/07/2026 4:55 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Maintain ICT equipment and replace consumables

Maintain ICT equipment and replace consumables

Unit of competency
National Code
ICTSAS216
State Code
OBS67
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/07/2020
View on TGA
State Implementation and Classification
Approved Date
15/01/2021
Field of Education
029999 - Information Technology, N.e.c.
Original Release Date
15/01/2021
Nominal Hours
15
Description
This unit describes the skills and knowledge required to maintain the operation of basic Information and Communications Technology (ICT) equipment, and the replacement of consumables.It applies to technical support individuals who, while working under a level of supervision, perform routine tasks within an office environment concerning the maintenance of ICT equipment and replacement of consumables. ICT equipment and consumables includes applications, chemicals, computer accessories, data storage devices, digital cameras, fax and copier supplies, laser and inkjet cartridges, ribbons, scanners and wireless technology modems.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Access cleaning supplies and clean equipment
  • 1.1 Access and verify cleaning supplies for usability on selected equipment with required personnel
  • 1.2 Clean equipment according to manufacturer specifications, organisational manuals and work health and safety (WHS) principles and guidelines
2. Replace and manage ICT equipment
  • 2.1 Access consumables from storage points and record usage according to organisational procedures
  • 2.2 Replace consumables and log action according to organisational procedures
  • 2.3 Dispose of consumables following environmental guidelines
  • 2.4 Test replaced consumables according to organisational procedures
3. Maintain ICT equipment
  • 3.1 Identify and access ICT equipment according to maintenance guidelines
  • 3.2 Maintain ICT equipment according to organisational procedures and manufacturer specifications
  • 3.3 Document equipment information and maintenance procedures performed according to organisational procedures
  • 3.4 Test equipment according to organisational procedures
4. Finalise maintenance activities
  • 4.1 Plan maintenance schedule according to business needs to prevent interruption of business activities during maintenance procedures
  • 4.2 Store unused consumables and ICT equipment according to manufacturer specifications and organisational procedures
  • 4.3 Save and file maintenance documentation according to organisational procedures
  • 4.4 Report and confirm work activity and outcomes with required personnel
No information
No information
Replaces
State Code National Code Title Type
AUW34 ICTSAS208 Maintain ICT equipment and consumables Unit of competency