This unit describes the skills and knowledge required to monitor operational data to determine the compliance of a process and to take appropriate action on non-conformances. This unit applies to individuals who are required to collect and perform specified manipulations on process data, distinguish between random and non-random variations, take action according to procedures and contribute to process improvements. This unit applies to any organisation that is implementing statistical process control and continuous improvement, typically within competitive systems and practices. No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.