Unit of competency Outline
Date retreived
22/07/2026 9:27 PM AWST
22/07/2026 9:27 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Support pharmacists in the collection and presentation of workplace data and information
Support pharmacists in the collection and presentation of workplace data and information
Unit of competency
National Code
HLTPH419A
HLTPH419A
State Code
WD263
WD263
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
24/08/2012
Field of Education
060501 - Pharmacy
Original Release Date
24/08/2012
Nominal Hours
10
Description
DescriptorThis unit of competency describes the skills and knowledge required for pharmacy technicians to collect data and information in the workplace to support the pharmacist
Notes
Elements and Performance Criteria
Identify and address requirements for data and information collection
- 1.1 Obtain and clarify instructions from pharmacist to ensure correct understanding
- 1.2 Identify purpose and audience of the data/ information to be collected
- 1.3Clarify sources of data/information
- 1.4 Establish timeframe for data/information collection
- 1.5 Collect data/information to address identified requirements
Prepare data/information for use
- 2.1 Check data/information for completeness and accuracy
- 2.2 Analyse data/information to address identified purpose and audience
- 2.3 Collate data/information in a logical manner and prepare for presentation
Present workplace data/information
- 3.1 Select appropriate modes of communication to suit the purpose and context of the information being provided
- 3.2 Explain data/information to others as required to support its application to workplace operations
- 3.3 Answer questions about the data/information collected and clarify appropriately within scope of practice
- 3.4 Record and store data/information
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Instructions may include:
By phone
Verbal
Via electronic means
Written
Data and information may include:
Admission information
Consumer Medicine Information (CMI)
Data for clinical trials
Data for drug utilisation reviews and evaluations (DUE)
Data for reporting Adverse Drug Reactions (ADRs) and other medication incidents
Key performance indicator data
Laboratory results, including drug levels
Manufacturers instructions
Safety audit data
Sources of data/information may include:
Client medical records
Client medication profiles
Communications technology - facsimile, phone, email
Electronic databases
Manufacturer's instructions
Pharmacy computer system
Workplace computer files
Workplace operating procedures and policies
Checks for completeness and accuracy may include:
Appropriate date and time of laboratory results
Client record number / medicare number / individual healthcare identifiers (IHI) and name
Specific CMI for client’s own medicines or treatment
Specific laboratory results requested
Modes of communication may include:
Power point presentation
Use of spreadsheets, graphs and charts
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Instructions may include:
By phone
Verbal
Via electronic means
Written
Data and information may include:
Admission information
Consumer Medicine Information (CMI)
Data for clinical trials
Data for drug utilisation reviews and evaluations (DUE)
Data for reporting Adverse Drug Reactions (ADRs) and other medication incidents
Key performance indicator data
Laboratory results, including drug levels
Manufacturers instructions
Safety audit data
Sources of data/information may include:
Client medical records
Client medication profiles
Communications technology - facsimile, phone, email
Electronic databases
Manufacturer's instructions
Pharmacy computer system
Workplace computer files
Workplace operating procedures and policies
Checks for completeness and accuracy may include:
Appropriate date and time of laboratory results
Client record number / medicare number / individual healthcare identifiers (IHI) and name
Specific CMI for client’s own medicines or treatment
Specific laboratory results requested
Modes of communication may include:
Power point presentation
Use of spreadsheets, graphs and charts
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of performance in the workplace or a simulated workplace is essential for assessment of this unit
Assessment must contain both theoretical and practical components and examples covering a range of workplace situations
Evidence of workplace performance over time and covering a range of workplace situations must be obtained to inform a judgement of competence
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Context of and specific resources for assessment:
Resource requirements may include:
Relevant guidelines, standards and procedures
Method of assessment may include:
Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice.
Observation in the work place
Questioning verbal and written
Simulation
Supporting statement of workplace supervisor
Written assignments/projects or questioning should be used to assess knowledge
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation of performance in the workplace or a simulated workplace is essential for assessment of this unit
Assessment must contain both theoretical and practical components and examples covering a range of workplace situations
Evidence of workplace performance over time and covering a range of workplace situations must be obtained to inform a judgement of competence
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Context of and specific resources for assessment:
Resource requirements may include:
Relevant guidelines, standards and procedures
Method of assessment may include:
Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice.
Observation in the work place
Questioning verbal and written
Simulation
Supporting statement of workplace supervisor
Written assignments/projects or questioning should be used to assess knowledge
Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D8427 | HLTPH417B | Support pharmacists by collecting and presenting workplace data and information | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUZ89 | HLTPHA009 | Support pharmacists in the collection and presentation of workplace data and information | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J074 | HLT40512 | Certificate IV in Hospital-Health Services Pharmacy Support | Qualification |