Elements and Performance Criteria

Application of this unit may relate to:
Scheduled or unscheduled maintenance
Individual or team related activities


Technology
Procedure
Policy
Government legislation
Regulations
Personnel
Finance
On-going evaluation and feedback

Improved maintenance procedures that decrease maintenance times and/or manhours
Improved procedures for the management of maintenance or logistic support activities
Improvements in physical working conditions
Adoption of more effective tooling or support equipment
Improvements to maintenance data

Adoption of changes that are in violation of regulatory requirements
Adoption of changes that are in violation of organisational policy or procedures
Failure to recognise additional training or authorisation requirements
Failure to fully comply with relevant OH&S legislation
Failure to get the full support of all stakeholders, including those in other parts of the overall maintenance and logistic support organisation
Failure to recognise a need for changes to industrial awards or agreements

Civil Aviation Regulations, Civil Aviation Safety Regulations and associated Advisory Circulars
ADF Technical Airworthiness Maintenance Manual
Defence regulations and instructions
Maintenance Organisation Manual
Quality manual
Maintenance Control Manual
Procedures manual
Standing instructions
Work instructions
OH&S legislation (State and Commonwealth)

Changes to organisational policy and procedures
Reform of Regulations
Changes to training and authorisation requirements
Management review processes
Suggestions from individual stakeholders
Availability of new tools or support equipment
Availability of new management technology
Industry or original equipment manufacturer periodicals and newsletters
Feedback from other operators of the aircraft type or item of aeronautical product

Consultation with regulators where the change has a regulatory component
Consultation with higher management where organisational policy and procedures are involved
Consultation with stakeholders elsewhere in the logistic support network
Consultation at all levels in the relevant area of the aviation maintenance environment
Consultation with stakeholders in the industrial relations system
Consultation with suppliers of management systems, tooling or support equipment

Overview of Assessment
A person who demonstrates competency in this unit must be able to analyse, promote and manage the initiation of the change process within the aviation maintenance environment.

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.
Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Context of and specific resources for assessment
This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is, the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The candidate must have access to all tools, equipment, materials and documentation required and must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. The assessment environment should not disadvantage the candidate.