Unit of competency Outline
Date retreived
22/07/2026 1:34 AM AWST
22/07/2026 1:34 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Administer business websites and servers
Administer business websites and servers
Unit of competency
National Code
ICAWEB512A
ICAWEB512A
State Code
D8161
D8161
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
04/11/2011
Field of Education
020117 - Operating Systems
Original Release Date
04/11/2011
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to maintain and manage business websites and associated servers.
Notes
Elements and Performance Criteria
1. Maintain business website and contents
- 1.1 Establish personnel policy and procedures for managing access and changes to aspects of the business website
- 1.2 Design and start a training program for teaching staff how to use procedures and policies as well as making changes to the business website
- 1.3 Evaluate and test site-analysis software on a non-live server to verify features and functions are safe for use on a live server
- 1.4 Generate site summary reports in line with the organisational quality management program or guidelines
- 1.5 Review reports found to have generated security flaws
- 1.6 Check links for functionality and ongoing relevance
- 1.7 Modify web pages according to changing business requirements and analysis of site summary report
- 1.8 Maintain and debug database information according to site and information requirements
2. Maintain business security of the website
- 2.1 Establish a security response procedure to control information placed on the business website by developers, designers and end users
- 2.2 Develop a security plan
- 2.3 Test site security according to organisational requirements of the security plan
- 2.4 Maintain site security using information from security vendors and technical media outlets
3. Monitor business website performance
- 3.1 Select server analysis tools with reference to organisational requirements and the range of functionalities requiring monitoring
- 3.2 Determine business website load metrics and performance indicators in line with organisational requirements
- 3.3 Measure business website server performance with server analysis tools
- 3.4 Identify and document business options for performance improvement
- 3.5 Submit website server performance reports to client
4. Undertake capacity planning
- 4.1 Determine future peak volumes by measuring page usage and volume access
- 4.2 Develop an upgrade program to deal with increasing load and performance issues
- 4.3 Set performance benchmarks to take into consideration possible future scenarios for each load metric
- 4.4 Determine options for upgrade path for equipment needs based on research and business website performance growth forecasting
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Server may include:
Apache HTTP server
email servers
file and print servers
file transfer protocol (FTP) servers
IBM VisualAge and WebSphere
iPlanet-Enterprise
Lotus Domino
Microsoft Internet Information Server (Microsoft IIS)
NetDynamics
Netscape Enterprise server, Netscape FastTrack, Netscape eBusiness
proxy servers
Sun Microsystems iPlanet web server
Sun Microsystems Java web server
Zope.
Database may include:
DB2
Informix
Ingres
Microsoft SQL (MS SQL) server
Mini SQL (mSQL)
MySQL
Oracle
Sybase.
Security plan may include:
alerts relating to the security objectives of the organisation
audits
privacy
standards:
archival
backup
network
theft
viruses.
Server analysis tools may include:
Apache Jmeter
Apache JSSI.
Client may include:
employee
external organisation
individual
internal department.
Equipment may include:
hard drives
hubs
modems or other connectivity devices, including digital subscriber line (DSL) modems
monitors
other peripheral devices
personal computers
personal digital assistants (PDAs)
printers
switches
workstations.
Server may include:
Apache HTTP server
email servers
file and print servers
file transfer protocol (FTP) servers
IBM VisualAge and WebSphere
iPlanet-Enterprise
Lotus Domino
Microsoft Internet Information Server (Microsoft IIS)
NetDynamics
Netscape Enterprise server, Netscape FastTrack, Netscape eBusiness
proxy servers
Sun Microsystems iPlanet web server
Sun Microsystems Java web server
Zope.
Database may include:
DB2
Informix
Ingres
Microsoft SQL (MS SQL) server
Mini SQL (mSQL)
MySQL
Oracle
Sybase.
Security plan may include:
alerts relating to the security objectives of the organisation
audits
privacy
standards:
archival
backup
network
theft
viruses.
Server analysis tools may include:
Apache Jmeter
Apache JSSI.
Client may include:
employee
external organisation
individual
internal department.
Equipment may include:
hard drives
hubs
modems or other connectivity devices, including digital subscriber line (DSL) modems
monitors
other peripheral devices
personal computers
personal digital assistants (PDAs)
printers
switches
workstations.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
evaluate and test site-analysis software
maintain site security
monitor website performance
develop upgrade program to cater for business website performance growth.
Context of and specific resources for assessment
Assessment must ensure access to:
site servers and web servers where tasks may be performed
business website
site server and analysis software currently used in industry
requirements and business-planning documentation
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate testing site security according to security plan
verbal or written questioning to assess candidate’s knowledge of features of website architecture and security issues
review of documentation prepared by candidate, including security plan, training program, website server performance reports and upgrade program.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
evaluate and test site-analysis software
maintain site security
monitor website performance
develop upgrade program to cater for business website performance growth.
Context of and specific resources for assessment
Assessment must ensure access to:
site servers and web servers where tasks may be performed
business website
site server and analysis software currently used in industry
requirements and business-planning documentation
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate testing site security according to security plan
verbal or written questioning to assess candidate’s knowledge of features of website architecture and security issues
review of documentation prepared by candidate, including security plan, training program, website server performance reports and upgrade program.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D0221 | ICAS5199B | Manage business websites and servers | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUW94 | ICTWEB512 | Administer business websites and servers | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D567 | ICA50111 | Diploma of Information Technology | Qualification |