Unit of competency Outline

Date retreived
22/07/2026 11:46 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Contribute to client flow and client information management in medical imaging

Contribute to client flow and client information management in medical imaging

Unit of competency
National Code
HLTAHA025
State Code
AVA87
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
22/01/2016
Nominal Hours
35
Description
This unit describes the skills and knowledge required to support the efficient and timely flow of clients through a medical imaging unit.This unit applies to workers assisting a medical imaging professional in a hospital or community based setting. It does not equip a worker to perform medical imaging. All work should be performed under direction and supervision as determined by a medical imaging professional.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Monitor procedure list to ensure best flow of clients
  • 1.1 Input client data and information using the facility information management system following instructions from a medical imaging professional
  • 1.2 Communicate with relevant stakeholders about client appointment times and availability according to instructions from a medical imaging professional
  • 1.3 Answer questions about scheduling and specified client preparation requirements, referring all questions outside specified areas to relevant medical imaging professional
  • 1.4 Liaise with office staff about client bookings, cancellations and rescheduling according to instructions from a medical imaging professional
  • 1.5 Liaise with relevant parties about client transport requirements according to instructions from a medical imaging professional
  • 1.6 Liaise with the relevant medical imaging professional about client flow requirements
  • 1.7 Identify referral sources and client information requirements for the medical imaging process
  • 1.8 Gather and process demographic client information prior to the medical imaging procedure
  • 1.9 Process and dispatch medical imaging results accurately, according to a series of checking mechanisms to ensure the correct result is assigned to the correct client
2. Contribute to preparations for medical imaging procedure
  • 2.1 Check accuracy of client identification and information according to organisation protocols and report any issues of concern appropriately
  • 2.2. Complete a client preliminary interview according to instructions from a medical imaging professional
  • 2.3 Identify special needs of clients and respond to and report according to organisation protocols and instructions from a medical imaging professional
  • 2.4 Assist clients to change into gowns and/or scrubs according to client’s needs
  • 2.5 Escort clients to and from examination rooms
  • 2.6 Assist with additional preparations, as required within scope of responsibility and under the direction of a medical imaging professional
  • 2.7 Obtain and collate results of previous relevant imaging and pathology according to organisation policy and guidelines
3. Respond to client needs and reactions
  • 3.1 Provide assurance and support to anxious clients within scope of responsibility and report to the medical imaging professional
  • 3.2 Respond to and report challenging client behaviour according to organisation protocols
  • 3.3 Report any other observations of concern regarding client status according to organisation protocols
4. Work safely in a medical radiation environment
  • 4.1 Use individual work practices in a manner consistent with radiation protection principles
  • 4.2 Comply with organisation’s radiation management plan
  • 4.3 Use required personal protective equipment (PPE) and personal monitoring in the medical imaging environment
  • 4.4 Comply with all safety signs in the medical imaging environment
  • 4.5 Report any concerns about radiation safety according to organisation protocols
5. Handle client information in a responsible manner
  • 5.1 Scan medical imaging requests and input client data into the client data system
  • 5.2 Input client demographics into digital imaging system
  • 5.3 Print films and produce CDs, where necessary
  • 5.4 Send imaging requests as required
  • 5.5 Reconcile client information with other systems in line with organisation protocols
  • 5.6 Input examination completion statistics according to instructions from a medical imaging professional
  • 5.7 Use language specific to medical imaging when dealing with client data and information
6. Maintain information in a responsible manner
  • 6.1 File client information according to organisation protocols
  • 6.2 Organise client imaging data for clinical meetings
  • 6.3 Contribute to the maintenance of accurate copies of other relevant documents, such as telephone lists, according to organisation requirements
  • 6.4 Maintain client data and information in a manner that ensures confidentiality and is consistent with quality requirements
No information
No information
Replaces
State Code National Code Title Type
WD186 HLTMI301B Contribute to client flow and client information management in medical imaging Unit of competency
Replaced By
State Code National Code Title Type
OEI53 HLTAHA045 Assist people management in medical imaging Unit of competency