Unit of competency Outline

Date retreived
23/07/2026 1:26 AM AWST

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Identify and report vehicle claim fraud indicators

Identify and report vehicle claim fraud indicators

Unit of competency
National Code
AURVLA001
State Code
WI948
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/01/2015
View on TGA
State Implementation and Classification
Approved Date
26/06/2015
Field of Education
081103 - Insurance And Actuarial Studies
Original Release Date
26/06/2015
Nominal Hours
30
Description
This unit describes the performance outcomes required to identify and report fraud indicators associated with a vehicle insurance claim.The unit applies to those who identify signs of fraudulent activity on inspection of vehicles; collecting and evaluating information, and providing a written assessment report. Work may relate to light vehicles, commercial vehicles, heavy vehicles, agricultural and plant equipment, recreational vehicles and motorcycles.Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority.
Notes
Elements and Performance Criteria
1. Prepare for vehicle assessment
  • 1.1 Assessment information is gathered
  • 1.2 Assessment information is reviewed and interpreted
  • 1.3 Safety requirements relating to vehicle claim fraud indicators are identified
2. Inspect the vehicle for fraud
  • 2.1 Fraud indicators are identified and recorded
  • 2.2 Workplace policies and procedures, industry guidelines and legal requirements are read and interpreted
  • 2.3 Vehicle is assessed in line with compliance requirements
3. Determine suitable action
  • 3.3 Possible actions to deal with fraud indicators are determined
  • 3.2 Action consistent with nature of claim, assessment made, and workplace and legal restraints is decided
4. Prepare assessment report
  • 4.1 Comprehensive report is prepared specifying full results of identified fraud and vehicle assessment
  • 4.2 Recommendations are documented, including actions and justifications
  • 4.3 Report is submitted and filed according to workplace procedures
No information
No information
Replaces
State Code National Code Title Type
WC298 AURVLA4001 Identify and report vehicle claim fraud indicators Unit of competency
State Code National Code Title Type
BFZ3 AUR40520 Certificate IV in Vehicle Loss Assessing Qualification
J843 AUR40514 Certificate IV in Vehicle Loss Assessing Qualification