Unit of competency Outline

Date retreived
23/07/2026 3:47 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Provide non-client contact support in an acute care environment

Provide non-client contact support in an acute care environment

Unit of competency
National Code
HLTAIN002
State Code
AVA85
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
060301 - General Nursing
Original Release Date
22/01/2016
Nominal Hours
25
Description
This unit describes the skills and knowledge required to provide a range of non-client contact support to a nursing team delivering nursing care in an acute care environment.This unit applies to workers who support the nursing care team under the direction and supervision of a registered nurse in an acute care setting.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Comply with the workplace information protocols of an acute care environment
  • 1.1 Carry out work with an understanding of the purpose of health records
  • 1.2 Comply with organisation security and confidentiality requirements
  • 1.3 Respond promptly to inquiries and requests according to organisation procedures
2. Collect, process and maintain accurate records in an acute care environment
  • 2.1 Prepare workplace forms, documentation and reports that are clear, concise and factual in accordance with legal and organisation requirements
  • 2.2 Use business equipment and technology to obtain and process information according to organisation requirements
  • 2.3 Update, modify and file client health records and documentation according to organisation requirements
  • 2.4 Collate and dispatch information according to specific timeframes and organisation requirements
  • 2.5 Store records and information according to organisation protocols and procedures
3. Support equipment requirements in an acute care environment
  • 3.1 Consult with nursing care team and reference material to determine equipment needs
  • 3.2 Select equipment appropriate to the task and according to equipment requirements, organisation protocols and procedures and manufacturers’ guidelines
  • 3.3 Organise equipment within agreed timeframes
  • 3.4 Deal with issues and problems associated with the operation of equipment according to organisation protocols
  • 3.5 Clean and store equipment safely and according to organisation procedures and manufacturer specifications
No information
No information
Replaces
State Code National Code Title Type
WD041 HLTAIN302C Provide support in an acute care environment Unit of competency
State Code National Code Title Type
AWJ4 HLT33115 Certificate III in Health Services Assistance Qualification