Elements and Performance Criteria

A person demonstrating this competency will operate within the institution's:
goals, objectives, plans, systems and processes
ethical standards
access and equity principles and practices
cultural diversity principles
communication channels
compliance with legislation, codes and workplace standards

Basic knowledge of the institution may include the role of the institution, institution's structure, roles and responsibilities of key personnel, names of colleagues and first line supervisors.

The functions of the institution may include:
acquisition
conservation
research
communication
exhibition

Basic information about key contacts may include name, employer, contact details, career highlights and key works, and relevance to the institution.

Relevant functions, events, activities and personal development opportunities may include conferences, seminars, training programs, trade fairs, community activities, events staged by other institutions, social events.

Employer and employee rights and responsibilities may include employment conditions, award provisions, enterprise bargaining agreements, job descriptions.

Institution's policies may include those related to OHS and manual handling, EEO, cultural diversity, collection management, collection development, interpretation and communication of the collection.

Critical aspects of evidence:
Evidence to demonstrate consistent achievement of this unit's outcomes includes:
a knowledge of the institution's routines and procedures

Underpinning knowledge and skills:
Skills and knowledge are required in the key features of:
the institution's collection
listening, questioning and clarification
oral reporting
working collaboratively in a team

Resource implications:
Competency in this unit should be assessed using all the relevant resources commonly provided in a museum, public gallery, contemporary art space, science exploration centre and/or keeping place. Specific tools may include:
relevant policies and procedures manuals
other organisational documentation, eg organisational charts, floor plans, instructions for staff

Method and context of assessment:
Evidence of competence may be obtained through a variety of methods including:
oral or written questions

Competency in this unit needs to be assessed over a period of time, in a range of contexts and on multiple occasions involving a combination of direct, indirect and supplementary forms of evidence

Assessment should occur either on the job, off the job or in a combination of on and off the job.