Unit of competency Outline

Date retreived
22/07/2026 5:50 AM AWST

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Allocate tour or activity resources

Allocate tour or activity resources

Unit of competency
National Code
SITTTOP003
State Code
AWQ98
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
03/03/2016
View on TGA
State Implementation and Classification
Approved Date
12/07/2016
Field of Education
080701 - Tourism
Original Release Date
12/07/2016
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to assess operational tour requirements and allocate human and physical resources to support efficient and effective tour operations. The unit applies to industry sectors that provide tours and activities for customers. It has particular application to tour operators and to some attractions and theme parks that allocate resources to single or series activities. Individuals working independently with limited guidance from others undertake this role. This could include senior guides or operations managers. The unit also applies to owner-operators of small organisations.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Evaluate resource requirements.
  • 1.1.Liaise with colleagues about tour or activity resource requirements.
  • 1.2.Evaluate operational information to determine participant and operational needs.
2. Allocate resources to meet operational needs.
  • 2.1.Assess resource risks and make contingency plans to avoid disruptions.
  • 2.2.Maximise profitability in the allocation of resources and consider ways to enhance operational sustainability.
  • 2.3.Take account of maintenance, safety and statutory requirements.
  • 2.4.Provide colleagues and participants with resource information in a timely manner.
3. Monitor and adjust resource allocation.
  • 3.1.Monitor resource efficiency and effectiveness, and action contingency arrangements as required.
  • 3.2.Recognise and respond to changes in resource priorities.
  • 3.3.Provide and seek regular feedback to facilitate continuous improvement of the operation.
No information
No information
Replaces
State Code National Code Title Type
WF715 SITTTOP401 Allocate tour or activity resources Unit of competency
Replaced By
State Code National Code Title Type
OEB50 SITTTOP008 Allocate tour or activity resources Unit of competency