Unit of competency Outline
Date retreived
23/07/2026 6:51 AM AWST
23/07/2026 6:51 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work effectively in a community pharmacy
Work effectively in a community pharmacy
Unit of competency
National Code
SIRCIND001
SIRCIND001
State Code
AWX70
AWX70
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
13/09/2016
Field of Education
120505 - Work Practices Programmes
Original Release Date
13/09/2016
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to work effectively in a community pharmacy by integrating knowledge of workplace rights and responsibilities, organisational policies and procedures and by using effective work practices to plan and organise daily work activities. This unit applies to any individual working at any level as a pharmacy or dispensary assistant in a community pharmacy. They may report directly to a retail supervisor or manager, under the overall supervision of a pharmacist, or report directly to a pharmacist.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Source and use information on employment in community pharmacy.
- 1.1.Identify and access sources that provide current and accurate information on employee and employer rights and responsibilities.
- 1.2.Obtain and interpret key information on individual responsibilities for anti-discrimination, harassment and equal employment opportunity.
- 1.3.Source and interpret information on national employment standards and specific employment arrangements for current role.
- 1.4.Source and use information on skill and knowledge requirements for own and related roles in community pharmacy.
- 1.5.Comply with all employment requirements.
2. Work within organisational requirements.
- 2.1.Obtain, interpret and comply with organisational procedures.
- 2.2. Accept and process prescriptions according to organisational procedures.
- 2.3.Participate in environmentally sustainable work practices, according to organisational procedures.
- 2.4.Seek advice and information from supervisors and managers to ensure full understanding of organisational requirements.
- 2.5.Work within own role boundaries and recognise roles and responsibilities of other pharmacy staff.
- 2.6.Use designated lines of pharmacy communication and reporting.
- 2.7.Follow organisational dress or uniform standards.
3. Use effective work habits.
- 3.1.Plan and organise daily work activities within scope of responsibility.
- 3.2.Maintain work areas according to organisational procedures and standards.
- 3.3.Act promptly on instructions, information and follow procedures relevant to the task.
- 3.4.Work collaboratively with team members, supervisors and managers to maximise efficiency and quality of daily work outcomes.
- 3.5.Prioritise and complete competing tasks within designated timeframes.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WD907 | SIRCIND201 | Operate in a community pharmacy framework | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZZ9 | SIR30116 | Certificate III in Community Pharmacy | Qualification |
| AZZ3 | SIR20116 | Certificate II in Community Pharmacy | Qualification |
| BAA5 | SIR40216 | Certificate IV in Community Pharmacy Dispensary | Qualification |
| AE327 | SIRSS00030 | Introduction to Community Pharmacy | Skill set |