Unit of competency Outline

Date retreived
24/07/2026 1:03 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Process entry transactions

Process entry transactions

Unit of competency
National Code
SISXIND202A
State Code
D6195
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
2.00
Current Release Date
28/11/2011
View on TGA
State Implementation and Classification
Approved Date
27/09/2011
Field of Education
080501 - Sales
Original Release Date
27/09/2011
Nominal Hours
15
Description
This unit describes the performance outcomes, skills and knowledge required to process entry transactions in relation to a range of services provided in a range of facilities.
Notes
Elements and Performance Criteria
1. Prepare to process entry transactions.
  • 1.1. Receive and check cash float according to organisational policies and procedures.
  • 1.2. Complete documentation on cash float where required according to organisational policies and procedures.
  • 1.3. Open point of sale terminal according to organisational policies and procedures.
2. Process entry transactions.
  • 2.1. Process entry transactions in a timely manner according to organisational policies and procedures.
  • 2.2. Process cash and non-cash transactions according to organisational policies and procedures.
  • 2.3. State price or total and amount received to client.
  • 2.4. Respond to queries about transactions according to organisational policies and procedures.
  • 2.5. Refer transactions outside area of responsibility to other personnel according to organisational policies and procedures.
  • 2.6. Complete records for transaction errors according to organisational policies and procedures.
3. Access and use point of sale equipment.
  • 3.1. Operate point of sale equipment according to organisational policies and procedures.
  • 3.2. Maintain supply of change in point of sale terminal according to organisational policies and procedures.
  • 3.3. Enter information into point of sale equipment according to organisational policies and procedures.
  • 3.4. Clear point of sale terminal and transfer tender according to organisational policies and procedures.
  • 3.5. Close point of sale terminal according to organisational policies and procedures.
point of sale procedures
security of funds
sales transactions
cash and non-cash handling procedures
documentation and record-keeping.

cash
credit cards
cheques
EFTPOS
deposits
refunds
advance payments
vouchers
memberships.

new or repeat
internal or external
clients with routine or special requests.

cash register
cash drawer
customer displays
EFTPOS terminal
scanner.

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

works within own area of responsibility to process client entry transactions in a professional and timely manner according to organisational policies and procedures
applies security procedures to the conduct of all entry transactions and refers transactions outside area of responsibility to supervisor.

Context of and specific resources for assessment
Assessment must ensure processing of multiple entry transactions to demonstrate competency and consistency of performance.

Assessment must also ensure access to:

a range of real or simulated client entry transaction requests
organisational policies and procedures for the processing of entry transactions
point of sale equipment and cash float
appropriate forms for the documentation of transaction details as requested.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of conducting multiple entry transactions of different types relevant to the current or intended work environment of the candidate
oral and or written questioning to assess knowledge of the organisation's policies and procedures for processing entry transactions
third-party reports from a supervisor detailing appropriate work performed by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SISXCCS201A Provide customer service.

Guidance information for assessment
Replaced By
State Code National Code Title Type
WG047 SISXCCS202 Process entry transactions Unit of competency
No information