This unit of competency involves the skills and knowledge required to receive and action notification of uncontrolled hazardous materials situations. It includes gathering information in relation to a call or enquiry, analysing information gathered, and transmitting appropriate information to attending personnel.Hazardous material is a generic term used to refer to an incident involving dangerous goods and/or hazardous substances that poses an unreasonable risk to life, property and the environment. A hazardous substance is any substance that has one or more hazardous property including explosiveness, flammability, ability to oxidise (accelerate a fire) and human toxicity (acute or chronic).Dangerous goodsorhazardous goodsare solids, liquids, or gases that can harm people, other living organisms, property or the environment; they are often subject to chemical regulations.The unit applies to individuals who receive and process calls for assistance in an emergency communications centre where they gather, analyse and transmit information on hazardous materials and/or dangerous goods.No licensing, legislative or certification requirements apply to this unit at the time of publication.