Unit of competency Outline

Date retreived
22/07/2026 9:14 PM AWST

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Assist with social work

Assist with social work

Unit of competency
National Code
HLTAHA017
State Code
AVA95
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
061309 - Community Health
Original Release Date
22/01/2016
Nominal Hours
55
Description
This unit describes the skills and knowledge required by a social work assistant in undertaking support tasks delegated by a social worker. This unit applies to social work assistants working in a health or community context. Depending on the setting, work will be under the regular (direct, indirect or remote) supervision of a social worker. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Provide assistance to clients
  • 1.1 Assist clients, carers and families to access organisation services
  • 1.2 Provide accurate information to clients regarding available services
  • 1.3 Assist clients, carers and families with completion of paperwork
  • 1.4 Assist clients to access emergency assistance, including financial assistance where required
2. Provide assistance to social workers
  • 2.1 Provide a range of screening assessments as directed by the supervising social worker
  • 2.2 Contact external providers of care services, as well as community and government agencies, in order to provide access and information for clients
  • 2.3 Collect and collate information regarding available services, keep up to date and provide to clients
  • 2.4 Provide information and education to clients as determined by the supervising social worker
  • 2.5 Provide assistance to social workers in case management activities
  • 2.6 Assist social workers with activities relating to patient discharge and flow
3. Assist a multidisciplinary team
  • 3.1 Work with social workers, other health professionals, and other team members to ensure high quality client outcomes
  • 3.2 Attend and participate effectively in case conferences, team meetings and quality improvement activities
  • 3.3 Work within the scope of own role, with regard to professional boundaries and organisation policies and procedures
4. Complete required administrative activities
  • 4.1 Collect and accurately record information provided by clients
  • 4.2 Follow confidentiality and privacy requirements in relation to client information
  • 4.3 Complete client records, databases and other documentation within legal and organisation requirements
  • 4.4 Maintain statistics in accordance with organisation policies and procedures
No information
No information
Replaced By
State Code National Code Title Type
OEI42 HLTAHA052 Assist with social work Unit of competency