Unit of competency Outline

Date retreived
22/07/2026 11:47 PM AWST

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Treat carpet stains

Treat carpet stains

Unit of competency
National Code
CPPCLO3110
State Code
ODO89
TGA Status
Current
DTWD Status
Approved
Current Release Number
2.00
Current Release Date
19/12/2022
View on TGA
State Implementation and Classification
Approved Date
28/01/2022
Field of Education
039909 - Cleaning
Original Release Date
28/01/2022
Nominal Hours
25
Description
This unit specifies the skills and knowledge required to identify and treat stains on carpets using stain removal methods. Removing stains can occur as a separate task or in conjunction with other cleaning tasks, such as daily vacuuming, extraction and general carpet cleaning.It includes the selection and use of methods, equipment and materials to treat solvent soluble, tannin, protein and water stains while following work health and safety (WHS) procedures. This unit applies to cleaning industry personnel who work alone or in teams in commercial and domestic sites. They use a range of cognitive, technical and communication skills to select and apply a range of methods, tools, materials and information to complete routine cleaning activities and provide solutions to predictable and sometimes unpredictable problems. All work must be carried out in accordance with relevant state/territory legislation and regulations, including WHS, and codes of practice as well as organisational procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Prepare to remove carpet stains.
  • 1.1 Identify cleaning requirements and worksite access and security procedures and, if needed, clarify issues with supervisor, team member or client.
  • 1.2 Select, check for fit and serviceability, and use personal protective equipment (PPE) according to WHS and job requirements.
  • 1.3 Identify site hazards and risks and position safety signage and barriers according to WHS and job requirements.
  • 1.4 Identify and report pre-existing damage to carpet according to organisational requirements.
  • 1.5 Confirm fibre type, construction method and condition of carpet to determine appropriate stain removal method.
  • 1.6 Identify type of stain on carpet and previous treatments or removal methods that have been applied through observation or by clarifying with client.
  • 1.7 Determine stain removal method, equipment and sequence of tasks and prepare required cleaning agents according to carpet type and cause of stain according to organisational and manufacturer requirements.
  • 1.8 Advise client of likelihood of treatment success and obtain approval to proceed with stain removal process according to organisational requirements.
2 Treat carpet stains.
  • 2.1 Patch test carpeted surface for colour fastness.
  • 2.2 Pre-clean by removing as much as possible physical remnants of stain using method suited to cause of stain and carpet type.
  • 2.3 Inspect for evidence of previously used chemicals that may impede the cleaning process and, if necessary, remove all chemicals before applying stain removal agent.
  • 2.4 Use appropriate cleaning methods to remove stains according to manufacturer recommendations and job requirements.
  • 2.5 Check that stain removal method is working and repeat stain removal action when carpet has not cleaned sufficiently first time until agreed job requirements have been met.
3 Finalise stain removal.
  • 3.1 Extract chemical residue using required extraction equipment and method according to manufacturer recommendations and job requirements.
  • 3.2 Check treated carpet for pH levels and apply neutraliser, if required, according to manufacturer instructions.
  • 3.3 Dry treated area or leave to dry according to organisational and job requirements.
  • 3.4 Compare treated area with surrounding surface to determine need for further action.
4 Complete work activities.
  • 4.1 Tidy work area, remove safety signage and barriers and dispose of soil and waste in accordance with WHS and environmental requirements.
  • 4.2 Safely clean and/or dispose of PPE as required by organisational standards.
  • 4.3 Check cleaning equipment for faults, wear or damage and report in accordance with organisational requirements.
  • 4.4 Record site cleaning and store cleaning equipment and materials in accordance with organisational requirements.
No information
No information
Replaces
State Code National Code Title Type
AXH99 CPPCLO3007 Remove carpet stains Unit of competency
AXF83 CPPCLO3015 Treat complex carpet stains Unit of competency
State Code National Code Title Type
BHD5 CPP30321 Certificate III in Cleaning Operations Qualification