Unit of competency Outline
Date retreived
23/07/2026 11:42 AM AWST
23/07/2026 11:42 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Undertake couture millinery
Undertake couture millinery
Unit of competency
National Code
MSTML4008
MSTML4008
State Code
BAU97
BAU97
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
01/12/2016
Field of Education
030107 - Garment Making
Original Release Date
01/12/2016
Nominal Hours
90
Description
This unit of competency covers the skills and knowledge required to produce one-off hats to meet specific client needs. It encompasses and builds on customer service skills to conduct thorough assessments of needs, and production skills to deliver specially made products.The unit of competency applies to interviewing customers, making recommendations, assessing needs and expectations, designing and producing one-off millinery items, fitting and finishing items to customer satisfaction. Responsibility is taken for the maintenance of own work quality and requirement to contribute to the quality improvement of organisation, where necessary.Work may be conducted in small to large scale enterprises and may involve individual and team activities. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Determine job requirements
- 1.1 Follow standard operating procedures (SOPs)
- 1.2 Comply with work health and safety (WHS) requirements at all times
- 1.3 Use appropriate personal protective equipment (PPE) in accordance with SOPs
- 1.4 Identify job requirements from specifications, drawings, job sheets or work instructions
2 Prepare to undertake couture millinery
- 2.1 Provide advanced client service to determine requirements
- 2.2 Obtain agreement to continue with millinery service
- 2.3 Conduct initial millinery consultation
- 2.4 Confirm client order and design specifications
- 2.5 Maintain client records
3 Assist client to select design
- 3.1 Identify accompanying outfit and accessories and assess if possible, to consider in millinery design
- 3.2 Consider millinery design according to the needs, expectations and personal features of the client
- 3.3 Use effective interpersonal skills to provide high-level advice, negotiate and advise on millinery design
- 3.4 Use models, sketches and examples to demonstrate different millinery styles and assist the client to decide on millinery styling
- 3.5 Discuss materials, styles and millinery features with the client
4 Produce one-off hat for client
- 4.1 Produce millinery pattern for client order
- 4.2 Source materials and produce alternative materials, if required, to achieve desired effect
- 4.3 Produce headwear according to the design specifications
- 4.4 Prepare headwear for client fitting
5 Conduct client fitting
- 5.1 Make appointment for client fitting
- 5.2 Provide opportunity to fit headwear with clothing and accessories, if required
- 5.3 Provide trims, additional and alternative features for consideration
- 5.4 Assist client to review headwear, decide on any modifications and confirm design
- 5.5 Address client concerns and resolve according to workplace policies and procedures
- 5.6 Make appointment for final presentation to the client
6 Finish headwear and present to client
- 6.1 Finish headwear according to client requirements, modifications and workplace procedures
- 6.2 Check headwear to ensure it conforms with client requirements and quality standards
- 6.3 Use effective interpersonal skills to present to the client and ensure satisfaction
- 6.4 Complete and maintain details of finished article and client records according to workplace procedures
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W7431 | LMTML4008A | Undertake couture millinery | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BDF8 | MST40416 | Certificate IV in Millinery | Qualification |