Unit of competency Outline
Date retreived
23/07/2026 5:58 PM AWST
23/07/2026 5:58 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Organise in-house events or functions
Organise in-house events or functions
Unit of competency
National Code
SITXEVT005A
SITXEVT005A
State Code
S6505
S6505
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
27/10/2008
Field of Education
080319 - Hospitality Management
Original Release Date
27/10/2008
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to organise in-house events or functions from the perspective of an individual working within a commercial venue. The skills required by independent event organisers are covered in other Events units.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1 Establish and confirm event requirements.
- 1.1 Liaise with client to establish specific event operational requirements.
- 1.2 Provide costings to client in line with organisation procedures and profitability requirements.
- 1.3 Develop options and ideas in consultation with colleagues and suppliers to assist client with event planning.
- 1.4 Identify and pursue additional sales opportunities through effective communication with client.
- 1.5 Negotiate and agree upon final event details, with confirmation in writing provided to client, including financial and other conditions.
- 1.6 Prepare, maintain and issue relevant event documentation to clients and suppliers.
2 Coordinate in-house event services.
- 2.1 Liaise with appropriate colleagues and suppliers to facilitate effective planning of event services.
- 2.2 Identify and organise appropriate internal and external resource requirements.
- 2.3 Research relevant information about new or previously unused services for incorporation into current and future events.
- 2.4 Identify and consider possible event impacts and take appropriate action to address these impacts.
- 2.5 Prepare, update and distribute event documentation to clients, relevant colleagues and suppliers according to organisation procedures.
- 2.6 Prepare and organise relevant event briefings in a timely fashion.
3 Monitor and evaluate in-house services.
- 3.1 Monitor event set-up and operation according to service agreements and relevant safety requirements.
- 3.2 Promptly identify operational problems and take appropriate action to resolve.
- 3.3 Obtain feedback from clients, colleagues and suppliers and use or share this information for future event organisation.
- 3.4 Finalise post-event administrative requirements accurately and promptly.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Specific event operational requirements may relate to:
catering
technical equipment
overall format and style
access
bump-in and bump-out
security
timing.
Options and ideas may relate to:
different approaches to use of space
refining or adjusting catering options
ideas about technical requirements
possible use of other suppliers.
Additional sales opportunities may include:
extra services
upgraded services.
Event documentation may include:
access and security details
booking conditions
confirmations
financial documents, including invoices and receipts
running sheets
service vouchers
information packs.
Internal and external resource requirements may include:
entertainment
equipment
furniture
catering
security
display or decoration
other specialist services, such as interpreters.
Event impacts may relate to:
access
crowds
noise
security
staffing requirements.
Event briefings may be verbal or written and may be for:
internal staff
external suppliers
participants
staff in client organisation.
Operational problems may relate to:
failure to provide agreed services
deficit in quality of services being provided
non-performance of internal or external suppliers
technical malfunctions
last minute changes in client requirements
unforeseen incidents or circumstances.
Post-event administrative requirements may include:
finalising accounts
collating event feedback.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Specific event operational requirements may relate to:
catering
technical equipment
overall format and style
access
bump-in and bump-out
security
timing.
Options and ideas may relate to:
different approaches to use of space
refining or adjusting catering options
ideas about technical requirements
possible use of other suppliers.
Additional sales opportunities may include:
extra services
upgraded services.
Event documentation may include:
access and security details
booking conditions
confirmations
financial documents, including invoices and receipts
running sheets
service vouchers
information packs.
Internal and external resource requirements may include:
entertainment
equipment
furniture
catering
security
display or decoration
other specialist services, such as interpreters.
Event impacts may relate to:
access
crowds
noise
security
staffing requirements.
Event briefings may be verbal or written and may be for:
internal staff
external suppliers
participants
staff in client organisation.
Operational problems may relate to:
failure to provide agreed services
deficit in quality of services being provided
non-performance of internal or external suppliers
technical malfunctions
last minute changes in client requirements
unforeseen incidents or circumstances.
Post-event administrative requirements may include:
finalising accounts
collating event feedback.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this TrainingPackage.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
ability to coordinate the complete event organisation process and ensure services meet agreed requirements
accuracy in presentation of event information and the ability to tailor venue services to meet client needs
knowledge of the types and range of event services that may be required by different clients
demonstration of skills through the organisation of more than one event
presence of typical workplace time constraints for the completion of tasks.
Context of and specific resources for assessment
Assessment must ensure:
access to and demonstration of skills within a suitable venue for the operation of an event
project or work activities conducted over a period of time so that the candidate is able to coordinate the complete event organisation process
access to industry-current technology used in the event organisation process
use of industry-current event documentation.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
review of actual event documentation and reports prepared by the candidate
evaluation of an event organised by the candidate, including documentation and operational efficiency and cohesiveness
evaluation of reports prepared by the candidate detailing the way in which a particular event was organised and highlighting key issues and challenges in the event organisation process
written and oral questioning or interview to test knowledge of event coordination procedures and materials
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
ability to coordinate the complete event organisation process and ensure services meet agreed requirements
accuracy in presentation of event information and the ability to tailor venue services to meet client needs
knowledge of the types and range of event services that may be required by different clients
demonstration of skills through the organisation of more than one event
presence of typical workplace time constraints for the completion of tasks.
Context of and specific resources for assessment
Assessment must ensure:
access to and demonstration of skills within a suitable venue for the operation of an event
project or work activities conducted over a period of time so that the candidate is able to coordinate the complete event organisation process
access to industry-current technology used in the event organisation process
use of industry-current event documentation.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
review of actual event documentation and reports prepared by the candidate
evaluation of an event organised by the candidate, including documentation and operational efficiency and cohesiveness
evaluation of reports prepared by the candidate detailing the way in which a particular event was organised and highlighting key issues and challenges in the event organisation process
written and oral questioning or interview to test knowledge of event coordination procedures and materials
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| E2153 | THHGCS05B | Organise in-house functions | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WB974 | SITXEVT005B | Organise in-house events or functions | Unit of competency |
