Unit of competency Outline
Date retreived
22/07/2026 5:58 AM AWST
22/07/2026 5:58 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Complete workplace orientation/induction procedures
Complete workplace orientation/induction procedures
Unit of competency
National Code
TLIL107C
TLIL107C
State Code
S5791
S5791
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
30/11/2010
Field of Education
080303 - Human Resource Management
Original Release Date
30/11/2010
Nominal Hours
25
Description
This unit involves the skills and knowledge required to complete workplace orientation and induction procedures when commencing a new work role, including identifying major areas of the workplace in terms of functions, organisational structures and occupations, and organising and accepting responsibility for own workload. It also includes the application of ethical practices in work activities, receiving and acting constructively on personal feedback, participating in the identification and meeting of ones own learning needs, and planning and organising a personal daily routine.
Notes
Elements and Performance Criteria
1 Identify major areas of the workplace in terms of functions, organisational structures and occupations
- 1.1 The layout of the workplace, the flow of materials and goods where relevant and the work activities conducted in each work area are identified
- 1.2 Organisational structure of the workplace and the relationship of structure to each occupation and classification grouping is outlined
- 1.3 The types of facilities in the workplace, their purpose and (any) risk factors attached to them are identified
- 1.4 Equipment and technology used in the workplace are outlined in terms of function and physical characteristics
- 1.5 Individual responsibilities under industrial agreements are identified and acted on in the conduct of assigned duties
- 1.6 Key internal and external customers and the workplace areas that serve them are identified
- 1.7 Workplace hazards are identified and related hazard minimisation procedures followed
- 1.8 Relevant personal protective equipment (PPE) is identified and correctly used in accordance with regulations and workplace requirements
- 1.9 Workplace emergency procedures are identified and followed in real and simulated emergency situations
2 Organise and accept responsibility for own workload
- 2.1 Priorities and deadlines are established in consultation with others (as appropriate) and recorded
- 2.2 Work activities are planned and progress of work is communicated to others whose personal work plans and timelines may be affected
- 2.3 Work is completed to the standard expected in the workplace and in accordance with any guidelines, directions or instructions
- 2.4 Variations and difficulties affecting work requirements are identified through regular reviews and action is taken to report these issues to supervisory staff
- 2.5 Additional support to improve work is communicated clearly to appropriate personnel
3 Apply ethical practices
- 3.1 Workplace procedures, regulations and legislation appropriate to the position are identified and followed
- 3.2 Commitments and undertakings to clients, colleagues and supervisors are met
- 3.3 Required confidentiality is maintained
- 3.4 Appropriate codes of acceptable and ethical work practices are applied
- 3.5 Workplace security policies are identified including the relationship to personal job role
4 Receive and act constructively on personal feedback
- 4.1 Suggestions on ways to improve work are sought regularly from appropriate personnel
- 4.2 Feedback is acted upon as required to improve work performance
5 Participate in identifying and meeting own learning needs
- 5.1 Operations of the workplace, workplace equipment and focus of endeavour are identified
- 5.2 Organisational structure, career paths and training opportunities appropriate to the enterprise are identified
- 5.3 Steps are taken, in consultation with appropriate personnel, to identify own learning needs through assessment and planning for future work requirements
- 5.4 Appropriate opportunities to learn and develop required competencies are undertaken including establishing networks and working relationships with others
6 Plan and organise a personal daily routine
- 6.1 Daily routine is planned to take into account rosters, industrial agreements and workplace procedures
- 6.2 Clarification of requirements of tasks is sought when appropriate
- 6.3 Achievable time and other performance measures are agreed
- 6.4 Tasks are completed with variations to plan identified and reported
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work will involve:
basic routine work functions in a variety of relevant work contexts
Customers may be:
internal or external
Operations may be conducted:
by day or night
in enclosed spaces
in exposed conditions
in controlled or open environments
Hazards may include:
vehicular traffic and pedestrians
uneven ground, steps, road surfaces
dust and vapours
hazardous or dangerous materials
humidity, air temperature and radiant heat
light including UV
noise
Consultative processes may involve:
clients
managers
supervisors/team leaders
workplace personnel
visitors
contractors
official representatives
union representatives
industrial relations and OH&S specialists
other professional or technical staff
local government authorities
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Communication may involve the basic use of a range of communication technology including:
phone
electronic data interchange (EDI)
fax
email
internet
radio
Personal protective equipment may include:
gloves
safety headwear and footwear
sunscreen, sunglasses and safety glasses
two-way radios
high visibility clothing
Information/documentation may include:
workplace procedures, checklists and instructions
operations manuals
induction/orientation documentation
competency standards and training materials
job specification, site/workplace map and details of organisation structure
conditions of service, relevant legislation, regulations and related documentation
award, enterprise bargaining agreement, other industrial arrangements
relevant codes of practice including the national standards for manual handling and the industry safety code
supplier and/or client instructions
manifests, bar codes, goods and container identification
goods identification numbers and codes
manufacturers specifications
material safety data sheets
relevant Australian standards and certification requirements
quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant regulations, standards and codes of practice, including the Australian standards for manual handling and industry safety codes
dangerous goods and freight regulations and codes
relevant Australian and state/territory OH&S legislation
equal employment legislation and related policies
environmental protection regulations
licensing requirements for driving and carrying particular classes of goods
workplace relations legislation
workers compensation legislation
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work will involve:
basic routine work functions in a variety of relevant work contexts
Customers may be:
internal or external
Operations may be conducted:
by day or night
in enclosed spaces
in exposed conditions
in controlled or open environments
Hazards may include:
vehicular traffic and pedestrians
uneven ground, steps, road surfaces
dust and vapours
hazardous or dangerous materials
humidity, air temperature and radiant heat
light including UV
noise
Consultative processes may involve:
clients
managers
supervisors/team leaders
workplace personnel
visitors
contractors
official representatives
union representatives
industrial relations and OH&S specialists
other professional or technical staff
local government authorities
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Communication may involve the basic use of a range of communication technology including:
phone
electronic data interchange (EDI)
fax
internet
radio
Personal protective equipment may include:
gloves
safety headwear and footwear
sunscreen, sunglasses and safety glasses
two-way radios
high visibility clothing
Information/documentation may include:
workplace procedures, checklists and instructions
operations manuals
induction/orientation documentation
competency standards and training materials
job specification, site/workplace map and details of organisation structure
conditions of service, relevant legislation, regulations and related documentation
award, enterprise bargaining agreement, other industrial arrangements
relevant codes of practice including the national standards for manual handling and the industry safety code
supplier and/or client instructions
manifests, bar codes, goods and container identification
goods identification numbers and codes
manufacturers specifications
material safety data sheets
relevant Australian standards and certification requirements
quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant regulations, standards and codes of practice, including the Australian standards for manual handling and industry safety codes
dangerous goods and freight regulations and codes
relevant Australian and state/territory OH&S legislation
equal employment legislation and related policies
environmental protection regulations
licensing requirements for driving and carrying particular classes of goods
workplace relations legislation
workers compensation legislation
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S2534 | TDTL197B | Complete workplace orientation/induction procedures | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D5193 | TLIL1001A | Complete workplace orientation/induction procedures | Unit of competency |