Unit of competency Outline

Date retreived
22/07/2026 1:47 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Apply project information management and communications techniques

Apply project information management and communications techniques

Unit of competency
National Code
BSBPMG414A
State Code
WG093
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
18/03/2013
View on TGA
State Implementation and Classification
Approved Date
05/08/2014
Field of Education
080315 - Project Management
Original Release Date
05/08/2014
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to provide a critical link between people, ideas and information at all stages in the project life cycle. It involves assisting the project team to plan communications, communicating information related to the project, and reviewing communications.
Notes
Elements and Performance Criteria
1. Contribute to communications planning
  • 1.1 Identify, source and contribute relevant information requirements to initial project documentation
  • 1.2 Contribute to developing and implementing the project communications plan and communications networks
2. Conduct information-management activities
  • 2.1 Act on and process project information according to agreed procedures as directed, to aid decision-making processes throughout project life cycle
  • 2.2 Maintain information to ensure data is secure and auditable
3. Communicate project information
  • 3.1 Communicate with clients and other stakeholders during project using agreed networks, processes and procedures to ensure flow of necessary information
  • 3.2 Ensure reports are prepared and released according to authorisation, or produced for release by others
  • 3.3 Seek information and advice from appropriate project authorities as required
4. Contribute to assessing effectiveness of communication
  • 4.1 Assist in the ongoing review of project outcomes to determine the effectiveness of communications-management activities
  • 4.2 Report communications-management issues and responses to higher project authorities for application of lessons learned to future projects
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Communications plan may include:
list of which team member is responsible for particular communication activities
methods and protocols for communicating information
which stakeholders need what information
when information is communicated.
Process project information may include:
gather
filter
validate
disseminate
store
retrieve.
Communication with clients and other stakeholders:
will be:
in a multi-disciplinary environment subject to frequent change
under limited guidance and supervision
within agreed authorisation and limits
within established organisational framework, procedures and routines
may include:
written reports, briefs, minutes, letters and other documentation
oral briefings, advice, conversations and telephone calls
computer-generated communications, for example electronic data transfer and internet.
Others may include:
higher project authorities
project manager
project specialists and other personnel
team members.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:

contributing to the development and implementation of communications plans in relation to a workplace project
knowledge of communications theory.
Context of and specific resources for assessment
Assessment must ensure access to:

examples of project management documentation for communications-management purposes
records of project team involvement in communications activities.
Method of assessment
A range of assessment methods should be used to assess practical skill and knowledge. The following assessment methods are appropriate for this unit:

written reports or examples of project communications
observation of performance in role plays that demonstrate techniques in communicating important project information
direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate
analysis of responses addressing different project scenarios presenting issues and problems in project communications management
oral or written questioning to assess knowledge of strategies for managing project communications
review of communication-management issues and responses reported to higher project authorities.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Replaces
State Code National Code Title Type
D0926 BSBPMG406A Apply communications management techniques Unit of competency
Replaced By
State Code National Code Title Type
AUI69 BSBPMG414 Apply project information management and communications techniques Unit of competency