Unit of competency Outline

Date retreived
22/07/2026 11:52 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Plan and conduct a public awareness program

Plan and conduct a public awareness program

Unit of competency
National Code
PUACOM006B
State Code
D2987
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
3.00
Current Release Date
02/05/2013
View on TGA
State Implementation and Classification
Approved Date
10/02/2015
Field of Education
080505 - Marketing
Original Release Date
10/02/2015
Nominal Hours
20
Description
This unit covers competency for developing awareness in the local community about public safety together with an understanding of organisation's services, facilities and activities.
Notes
Elements and Performance Criteria
1. Plan public awareness/ information presentation
  • 1.1 Details of the audience's, requirements and expectations are confirmed and clarified to ensure presentation meets client requirements
  • 1.2 Objectives of presentation and respective roles of those involved are determined in consultation with relevant personnel.
  • 1.3 Presentation is structured taking into account characteristics of the audience, including ethic composition, anticipated questions and the subject matter to be presented.
  • 1.4 Relevant information is accessed and familiarity with subject matter is confirmed to ensure all information imparted is current and accurate.
  • 1.5 Required equipment aids and resources appropriate to the audience are identified and organised.
2. Conduct public awareness/ information presentation
  • 2.1 Information is accurate, culturally appropriate and is presented in a clear manner, in logical sequence.
  • 2.2 Aids and equipment are used effectively and correctly to help the audience gain knowledge and retain the information.
  • 2.3 Presentations are conducted using recognised principles of group learning appropriate to the audience characteristics.
  • 2.4 Feedback from audience and observers is used to assist in assessing own performance and program content.
  • 2.5 Current publications suitable to audience, and sources of additional information are provided to enable follow-up.
  • 2.6 Questions asked are answered and supplemented with relevant information.
  • 2.7 Queries outside the area of responsibility or expertise are referred to the relevant area.
3. Conduct visits to facilities/specific locations of interest
  • 3.1 Facilities, locations and/or equipment are prepared prior to demonstration/tour to meet organisation standards and occupational health and safety guidelines, and to promote a positive public image.
  • 3.2 Information given is accurate and provides comprehensive coverage of the facility/location/equipment being discussed or demonstrated.
4. Store resources and complete records
  • 4.1 Equipment and resources are stored according to organisation procedures.
  • 4.2 Records of presentations/demonstrations are completed in line with organisation requirements.
5. Evaluate/review presentations and demonstrations
  • 5.1 Improvements to own delivery of presentations are implemented within operational constraints.
  • 5.2 Recommendations for improvement to presentations/demonstrations and associated resources are made to relevant personnel.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Audience may include:
adults
children
senior citizens
other agencies
pre-school children
community groups
persons from culturally and linguistically diverse backgrounds
people with disabilities
Relevant personnel may include:
co-presenter
team leader/supervisor
training officer
human resources manager
technical expert/experienced person
Characteristics of audience may include:
age
size of group
anticipated level of existing knowledge on the subject
the reason for attendance and level of English proficiency
Information may include:
how to reduce public safety risk
organisation's services
facilities and activities
legal obligations of public and organisations involved
Information imparted may include:
in a range of formal and informal situations including organisation displays and information stands
demonstrations
exercises
group displays
ceremonial displays
at local events and festivals


Venues may include:
shopping malls
station/base
any public place where organisation is being represented
front counter of station/base
community venues
schools
other organisation's facilities
specific locations of interest,
places of worship
Equipment may include:
overhead projectors
electronic whiteboard
electronic presentation equipment
organisation technical equipment
practical demonstration equipment
writing material
Relevant supplementary information may include:
information to assist the public
information of public interest
Facilities, location may include:
shopping malls
station/base
any public place where organisation is being represented
front counter of station/base
community venues
schools
other organisation's facilities
specific locations of interest
places of worship
Records may include:
brief written reports
proformas
forms
verbal report
attendance register
assessment
Operational constraints may include:
time
financial resources
human resources
availability of materials
equipment and printed matter
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential for this unit that competence be demonstrate in:
The preparation and presentation of information which is accurate and in accordance with the organisation's policies and procedures, guidelines and legal requirements

Consistency in performance
Evidence should be gathered over a period of time in a range of actual or simulated workplace environments.
Context of and specific resources for assessment
Context of assessment
Review plan against organisational guidelines and assess performance on the job.
Specific resources for assessment
Access to presentation venue.
presentation equipment and aids will be required.
Replaced By
State Code National Code Title Type
OAZ67 PUACOM006 Plan and conduct a public awareness program Unit of competency