Unit of competency Outline
Date retreived
23/07/2026 4:07 AM AWST
23/07/2026 4:07 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Implement planned approach to offender management
Implement planned approach to offender management
Unit of competency
National Code
CSCOFM401A
CSCOFM401A
State Code
S5974
S5974
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
24/06/2011
Field of Education
091199 - Justice And Law Enforcement, N.e.c.
Original Release Date
24/06/2011
Nominal Hours
50
Description
This unit of competency is concerned with the development and implementation of individual management plans for offenders to enable positive and constructive progress towards behaviour change and reintegration into the community.
Notes
Elements and Performance Criteria
1Assess offenders' potential and needs in relation to offending behaviour.
- 1.1 Identify and assess offenders' history, skills, resources and needs and investigate risks and opportunities for development.
- 1.2 Encourage offenders to cooperate actively in the analysis of offending behaviour and directions for change.
- 1.3 Encourage offenders to take responsibility for changing behaviour by establishing personal goals and determining strategies for achieving them.
- 1.4 Acknowledge offenders' preferences and decisions and respond to them positively where suitable and appropriate.
- 1.5 Use personal goal-setting techniques to identify and prioritise areas for action.
- 1.6 Assess special needs and make referrals to suitable and available services according to guidelines.
- 1.7 Record and refer offender information and decisions accurately, according to procedures and offender information system.
- 1.8 Identify issues arising from involuntary participation and resistance and negotiate the consequences with the offenders.
2Develop plan to achieve offender goals.
- 2.1 Provide information on the services available to offenders and ensure it is clearly explained and designed to promote cooperation.
- 2.2 Explore and clarify offenders' expectations and address potential obstacles to encourage realistic goals and minimise disappointment and frustration.
- 2.3 Explain and negotiate guidelines, conditions and requirements and get agreement on conditions and compliance.
- 2.4 Assess the need for specialised assistance or referral and negotiate these with offenders.
- 2.5 Encourage offenders' self-management and active involvement in decision making and ensure that appropriate support is provided.
3Implement offender management plans.
- 3.1 Resources required by the plan are identified, assessed for suitability, negotiated and allocated.
- 3.2 Referrals are negotiated with other services and are conducted according to agreed criteria and protocol.
- 3.3 Offenders are assisted in individual negotiations with other services where required to achieve agreed outcomes.
- 3.4 Guidance and support are given when addressing obstacles to achieving goals.
- 3.5 Possible consequences of behaviour and decisions are explored with offenders and encouragement is given for responsibility in decision making.
- 3.6 All aspects of the implementation of the plan are routinely reviewed and documented and information is provided to all services involved in implementing the plan according to organisational procedures.
- 3.7 Specialist advice is sought when required and incorporated into the strategies to achieve goals.
4Monitor and review offender progress.
- 4.1 Goals and objectives are reviewed against achievements and measures of progress and adjustments are made where required.
- 4.2 Achievements are acknowledged and positive encouragement is provided together with constructive, honest feedback.
- 4.3 Additional resources needed for further progress are identified and allocated according to availability and procedures.
- 4.4 Personal evaluation and reflection are encouraged and strategies are encouraged and supported.
- 4.5 Boundaries of confidentiality are established and explained to the offender.
- 4.6 Information obtained is confirmed with the offender and recorded accurately, comprehensively and completely.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Assess special needs may include a selection from the following based on the nature of the service, case management requirements, and candidates' roles and responsibilities:
basic language and literacy skills
living skills
accommodation
behaviour change and management
addiction services - drug and alcohol, gambling
health, fitness and hygiene
mental health
disabilities - physical, intellectual, sensory and developmental
training and education
employment
family support
relationship development
legal and cultural.
Services will depend on the focus of the organisation and may be:
specialist services of the organisation
specialist services of other agencies
professional
individuals or groups
formal or informal.
The plan may include:
sentence plans
case and offender management plans
personal goal setting and review.
Specialist advice may include a selection from:
medical staff and services
case management team
social worker and counsellor
work placement supervisor
education officer
cultural liaison and interpretation
legal services
employment and service orders - training and placement.
Assess special needs may include a selection from the following based on the nature of the service, case management requirements, and candidates' roles and responsibilities:
basic language and literacy skills
living skills
accommodation
behaviour change and management
addiction services - drug and alcohol, gambling
health, fitness and hygiene
mental health
disabilities - physical, intellectual, sensory and developmental
training and education
employment
family support
relationship development
legal and cultural.
Services will depend on the focus of the organisation and may be:
specialist services of the organisation
specialist services of other agencies
professional
individuals or groups
formal or informal.
The plan may include:
sentence plans
case and offender management plans
personal goal setting and review.
Specialist advice may include a selection from:
medical staff and services
case management team
social worker and counsellor
work placement supervisor
education officer
cultural liaison and interpretation
legal services
employment and service orders - training and placement.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of employability skills as they relate to this unit.
Context of and specific resources for assessment
This unit contains a wide range of variables to reflect the diverse nature of offender management and the different services provided in and for correctional services. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role.
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual implementing planned approaches to offender management, including coping with difficulties, irregularities and changes to routine
copies of legislation, policies, procedures and guidelines relating to implementing planned approaches to offender management
access to appropriate learning and assessment support when required.
Method of assessment
The following assessment methods are suggested:
observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations
written and/or oral questioning to assess knowledge and understanding
completion of workplace documents and reports produced as part of routine work activities
third-party reports from experienced practitioners
completion of performance feedback from supervisors and colleagues.
Guidance information for assessment
Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.
Overview of assessment
Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of employability skills as they relate to this unit.
Context of and specific resources for assessment
This unit contains a wide range of variables to reflect the diverse nature of offender management and the different services provided in and for correctional services. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role.
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual implementing planned approaches to offender management, including coping with difficulties, irregularities and changes to routine
copies of legislation, policies, procedures and guidelines relating to implementing planned approaches to offender management
access to appropriate learning and assessment support when required.
Method of assessment
The following assessment methods are suggested:
observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations
written and/or oral questioning to assess knowledge and understanding
completion of workplace documents and reports produced as part of routine work activities
third-party reports from experienced practitioners
completion of performance feedback from supervisors and colleagues.
Guidance information for assessment
Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUZ39 | CSCOFM015 | Implement planned approach to offender management | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W995 | CSC40112 | Certificate IV in Correctional Practice | Qualification |
| S567 | CSC40107 | Certificate IV in Correctional Practice | Qualification |