Unit of competency Outline
Date retreived
23/07/2026 6:00 PM AWST
23/07/2026 6:00 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Support group activities
Support group activities
Unit of competency
National Code
CSCINT405A
CSCINT405A
State Code
S5955
S5955
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
22/07/2014
Field of Education
090501 - Social Work
Original Release Date
22/07/2014
Nominal Hours
20
Description
This unit of competency describes the outcomes required to participate in and provide general support for a range of formal and informal groups in a variety of settings and for a range of purposes. It covers staff members who work in secure custodial settings and those who work in community programs.
Notes
Elements and Performance Criteria
1Establish relationship with group.
- 1.1 Check and confirm the purpose of the group, its main activities and support for and interest in its activities.
- 1.2 Clarify and negotiate agreement on the different roles and contributions of members of the group and the levels of support needed.1.3 Negotiate and get agreement on the rules of behaviour and ways in which the group will manage itself and apply rewards and penalties if agreed.
- 1.4 Assess goals, needs and expectations of individuals and relate these to the purpose of the group.
- 1.5 Negotiate agreement on the conditions that apply to participation, outcomes and reporting.
- 1.6 Use communication techniques with the group that are clear, honest, flexible and tolerant of differences.
- 1.7 Demonstrate and encourage self-control, patience, trust, tolerance and respect for individual differences.
- 1.8 Promote the purpose and benefits of participation in groups positively.
2Assist group to achieve its purpose.
- 2.1 Analyse and organise resources needed to achieve the purpose and outcomes of the group according to policies, availability and cost-effectiveness.
- 2.2 Allocate time and personal involvement needed to maintain support.
- 2.3 Assess and organise specialist or external resources and support that will assist the group's purpose.
- 2.4 Monitor the activities and progress of the group against the purpose and demand on resources.
- 2.5 Advocate on behalf of the group within the organisation and with key people according to guidelines and group objectives.
- 2.6 Provide reports on the purpose, activities and outcomes of the group that are accurate, generate a positive image and evaluate the role of the group in terms of the organisation's objectives.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Purpose of the group will depend on offender programs and activities supported by the organisation and could include:
conditions for probation, parole, community release and alternative custodial sentences
part of an organisational strategy for reducing re-offending
part of an organisational strategy for behaviour change
development of mutual support systems
programs designed to address disadvantage, such as personal development, educational and employment programs
recreational and social programs and community services
those determined by case management plans
those conducted inside custodial environments
those conducted in community settings
The nature of individual and group goals will depend on offender management strategies and could include addressing:
employment skills and qualifications
language and literacy skills
social skills
life skills
managing offending behaviour
self-help
mutual support
cultural identity and development
recreational, social and fitness
Evidence will be given of applying the following resources:
facilities
information
equipment
other people, specialists and advisers
administrative support
skills and expertise
transport
access to locations
Purpose of the group will depend on offender programs and activities supported by the organisation and could include:
conditions for probation, parole, community release and alternative custodial sentences
part of an organisational strategy for reducing re-offending
part of an organisational strategy for behaviour change
development of mutual support systems
programs designed to address disadvantage, such as personal development, educational and employment programs
recreational and social programs and community services
those determined by case management plans
those conducted inside custodial environments
those conducted in community settings
The nature of individual and group goals will depend on offender management strategies and could include addressing:
employment skills and qualifications
language and literacy skills
social skills
life skills
managing offending behaviour
self-help
mutual support
cultural identity and development
recreational, social and fitness
Evidence will be given of applying the following resources:
facilities
information
equipment
other people, specialists and advisers
administrative support
skills and expertise
transport
access to locations
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of employability skills as they relate to this unit
ability to support group activities at both formal and informal levels in a range of (two or more) contexts or occasions, over time.
Context of and specific resources for assessment
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for supporting group work as part of a coordinated team, including coping with difficulties, irregularities and changes to routine
copies of legislation, policies, procedures and guidelines relating to supporting group activities
access to appropriate learning and assessment support when required.
Method of assessment
The following assessment methods are suggested:
observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations
written and/or oral questioning to assess knowledge and understanding
completion of workplace documents and reports produced as part of routine work activities
third-party reports from experienced practitioners
completion of performance feedback from supervisors and colleagues.
Guidance information for assessment
Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.
Overview of assessment
Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of employability skills as they relate to this unit
ability to support group activities at both formal and informal levels in a range of (two or more) contexts or occasions, over time.
Context of and specific resources for assessment
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for supporting group work as part of a coordinated team, including coping with difficulties, irregularities and changes to routine
copies of legislation, policies, procedures and guidelines relating to supporting group activities
access to appropriate learning and assessment support when required.
Method of assessment
The following assessment methods are suggested:
observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations
written and/or oral questioning to assess knowledge and understanding
completion of workplace documents and reports produced as part of routine work activities
third-party reports from experienced practitioners
completion of performance feedback from supervisors and colleagues.
Guidance information for assessment
Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUZ30 | CSCINT005 | Support group activities | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W995 | CSC40112 | Certificate IV in Correctional Practice | Qualification |