Unit of competency Outline

Date retreived
24/07/2026 12:28 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Work within the personal injury management sector

Work within the personal injury management sector

Unit of competency
National Code
FNSPIM303
State Code
AUS44
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
081105 - Investment And Securities
Original Release Date
16/09/2015
Nominal Hours
35
Description
This unit describes the skills and knowledge required to apply organisation procedures, guidelines, policies and industry standards to day-to-day work in the personal injury management sector.It applies to individuals who develop and apply specialised knowledge of the sector, services and organisation to undertake a broad range of tasks.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Demonstrate a sound working knowledge of the personal injury sector
  • 1.1 Outline the personal injury management process and the roles and responsibilities of stakeholders
  • 1.2 Research the roles and functions of personal injury management authorities and organisations in Australia relevant to own work role
  • 1.3 Demonstrate a sound knowledge of different scheme types and benefit models in Australia in discussions with stakeholders
  • 1.4 Source information and explain the operations and assistance available from relevant personal injury management authorities
  • 1.5 Explain appropriate dispute resolution processes within the personal injury sector to stakeholders
2. Access information
  • 2.1 Identify relevant Acts, regulations and codes of practice relevant to personal injury management and to work role
  • 2.2 Source information relating to relevant Commonwealth, State and Territory Acts, regulations and codes of practice
  • 2.3 Demonstrate knowledge of relevant personal injury and rehabilitation Acts, regulations and codes of practice when working with stakeholders
3. Outline potential impacts of an injury
  • 3.1 Use accurate terminology to cover the different types of injuries suffered by workers
  • 3.2 Outline the possible impacts of an injury on a person and significant others such as family, employer and colleagues
  • 3.3 Identify and coordinate access to specialist services for stakeholders within the personal injury sector as required
4. Undertake consultation with stakeholders
  • 4.1 Follow organisational processes and procedures for consulting and negotiating with stakeholders
  • 4.2 Provide accurate and timely verbal and written communication to stakeholders to support the consultation process
  • 4.3 Maintain ongoing and participative communications with internal and external stakeholders
No information
No information
Replaces
State Code National Code Title Type
D4276 FNSPIM303A Work within the personal injury management sector Unit of competency
Replaced By
State Code National Code Title Type
OCZ06 FNSPIM313 Work within the personal injury management sector Unit of competency