Elements and Performance Criteria

The Range of Variables explains the contexts within which the performance and knowledge requirements of this standard may be assessed. The scope of variables chosen in training and assessment requirements may depend on the work situations available.

What forms of e-business might relate to this standard?
Every type of business transaction in which the participants (i.e., suppliers, end users, etc.) prepare or transact business, or conduct their trade in goods or services electronically (Definition of e-commerce in

What types of hand held e-business tools might apply to this unit?
Different industry sectors use different hand held e-business tools that may utilise wired or wireless technologies. Examples include Global Positioning Systems (GPS); Personal Data Assistants (PDAs) e.g. Palm; Radio Frequency (RF) scanners; microchip scanners, mobile phone enabled email and Short Message Service (SMS).

What business data might be relevant?
Business data will depend on the business process involved, and will vary depending on the industry sector and the elements of production to which the tools will be applied. Relevant business processes might include recording application of chemicals; recording crop details; recording individual livestock data from microchips; recording consignment data for bar-coded wool bales; accessing up to date weather information; and general data entry.

What information and development support might be relevant to this unit?
The use of hand held e-business tools will often require some form of process re-engineering where aspects of production and administration are changed to meet new business requirements. The changes will vary depending on the industry sector, the elements of production involved, and the state of readiness of the enterprise. Implementation might thus require:
advice on technology issues/compatibility
protocols for electronic data interchange
personal identification and password for online access between businesses for access to inventory data and purchasing, payment or supply processes
banking information for electronic funds transfer
protocols relating to legal or security issues for e-business.

What forms of e-business might relate to this standard?
Every type of business transaction in which the participants (i.e., suppliers, end users, etc.) prepare or transact business, or conduct their trade in goods or services electronically (Definition of e-commerce in

What types of hand held e-business tools might apply to this unit?
Different industry sectors use different hand held e-business tools that may utilise wired or wireless technologies. Examples include Global Positioning Systems (GPS); Personal Data Assistants (PDAs) e.g. Palm; Radio Frequency (RF) scanners; microchip scanners, mobile phone enabled email and Short Message Service (SMS).

What business data might be relevant?
Business data will depend on the business process involved, and will vary depending on the industry sector and the elements of production to which the tools will be applied. Relevant business processes might include recording application of chemicals; recording crop details; recording individual livestock data from microchips; recording consignment data for bar-coded wool bales; accessing up to date weather information; and general data entry.

What information and development support might be relevant to this unit?
The use of hand held e-business tools will often require some form of process re-engineering where aspects of production and administration are changed to meet new business requirements. The changes will vary depending on the industry sector, the elements of production involved, and the state of readiness of the enterprise. Implementation might thus require:
advice on technology issues/compatibility
protocols for electronic data interchange
personal identification and password for online access between businesses for access to inventory data and purchasing, payment or supply processes
banking information for electronic funds transfer
protocols relating to legal or security issues for e-business.

What evidence is required to demonstrate competence for this standard as a whole?
Competence in participating in using hand held e-business tools requires evidence that the tools are used to ensure that the relevant production data is processed in according to technical and business requirements.
The skills and knowledge required to use hand held e-business tools must be transferable to a different work environment. For example, as different supply chains exist across a range of industry sectors, the nature of workplace practices and procedures will vary according to the extent to which electronic forms of data are used.
What specific knowledge is needed to achieve the performance criteria?

Knowledge and understanding are essential to apply this standard in the workplace, to transfer the skills to other contexts, and to deal with unplanned events. The knowledge requirements for this competency standard are listed below:

operating procedures of relevant business tools
relevant protocols for electronic data interchange
personal identification and password for online access between businesses for access to inventory data and purchasing, payment or supply processes.

What specific skills are needed to achieve the performance criteria?

To achieve the performance criteria, appropriate literacy and numeracy levels as well as some complementary skills are required. These include the ability to:

use relevant technology such as computers, handheld scanners, and barcoding equipment
generate data in the format required by the e-business supply chain.

Are there other competency standards that could be assessed with this one?
This competency standard

Essential Assessment Information
There is essential information about

What specific knowledge is needed to achieve the performance criteria?

Knowledge and understanding are essential to apply this standard in the workplace, to transfer the skills to other contexts, and to deal with unplanned events. The knowledge requirements for this competency standard are listed below:

operating procedures of relevant business tools
relevant protocols for electronic data interchange
personal identification and password for online access between businesses for access to inventory data and purchasing, payment or supply processes.

What specific skills are needed to achieve the performance criteria?

To achieve the performance criteria, appropriate literacy and numeracy levels as well as some complementary skills are required. These include the ability to:

use relevant technology such as computers, handheld scanners, and barcoding equipment
generate data in the format required by the e-business supply chain.

Are there other competency standards that could be assessed with this one?
This competency standard

Essential Assessment Information
There is essential information about

There are a number of processes that are learnt throughout work and life, which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies, although others may be added. The questions below highlight how these processes are applied in this competency standard. Following each question a number in brackets indicates the level to which the key competency needs to be demonstrated where 0 = not required, 1 = perform the process, 2 = perform and administer the process and 3 = perform, administer and design the process.
Communicating ideas and information
By communicating with management, operators and others in the workplace. (2)

Communicating ideas and information
By communicating with management, operators and others in the workplace. (2)

Collecting analysing and organising information
By observing the performance of the hand held tool and analysing the usefulness of the data. (2)

Collecting analysing and organising information
By observing the performance of the hand held tool and analysing the usefulness of the data. (2)

Planning and organising activities
In ensuring that the tools are applied to the task as required by production timelines. (2)

Planning and organising activities
In ensuring that the tools are applied to the task as required by production timelines. (2)

Working with others and in teams
In working safely to ensure that the tools are used effectively and the data is processed as required. (2)

Working with others and in teams
In working safely to ensure that the tools are used effectively and the data is processed as required. (2)

Using mathematical ideas and techniques
In calculating and recording production data. (2)

Using mathematical ideas and techniques
In calculating and recording production data. (2)

Solving problems
Through identifying solutions to production processes that relate to the existing use of hand held business tools. (2)

Solving problems
Through identifying solutions to production processes that relate to the existing use of hand held business tools. (2)

Using technology
By ensuring that the hand held e-business tools are used according to technical and business requirements. (2)

Using technology
By ensuring that the hand held e-business tools are used according to technical and business requirements. (2)