Unit of competency Outline

Date retreived
22/07/2026 1:35 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Conduct research

Conduct research

Unit of competency
National Code
CUFRES401A
State Code
D1185
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
29/10/2010
State Implementation and Classification
Approved Date
10/10/2014
Field of Education
120105 - Learning Skills Programmes
Original Release Date
10/10/2014
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to conduct research in response to a brief.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
Clarify research brief
  • 1. Confirm topic or content to be researched with relevant personnel, including deadlines for completion
  • 2. Identify research and data gathering techniques that best meet the requirements of the brief
  • 3. Discuss research ideas fully and constructively with relevant personnel and identify any implications for research briefs
  • 4. Reach agreement with relevant personnel on the format for presenting research findings
  • 5. Identify issues of a culturally sensitive or legal nature that affect research briefs
  • 6. Alert relevant personnel to potential difficulties in meeting briefs and agree on alternative strategies or outcomes
  • 7. Where specialist research expertise is required, identify potential subcontractors and organise subcontract arrangements in consultation with relevant personnel
Conduct research
  • 8. Identify sources of information and potential contributors relevant to research briefs
  • 9. Design research tools as required
  • 10. Contact a sufficiently wide range of valid sources to optimise information gathering in line with research briefs and agreed methodology
  • 11. Approach relevant sources promptly and in a way most likely to elicit the required information
  • 12. Adjust research strategies as required, without compromising required outcomes
  • 13. Maintain accurate and comprehensive details of information sources
  • 14. Adjust contact information when requirements of research briefs change and keep records up to date
  • 15. Record all data gathered in a system that allows easy access and retrieval of information in the analysis phase
Analyse research findings
  • 16. Analyse and interpret data or information gathered
  • 17. Check all facts before including them in research findings
  • 18. Make judgements about how much information to include in research findings and be clear on the rationale for doing so
  • 19. Develop conclusions and recommendations as required in consultation with relevant personnel
Present research findings
  • 20. Organise information logically and clearly in the agreed format
  • 21. Present information to relevant personnel by agreed deadlines
  • 22. Identify key issues for further research or discussion with relevant personnel
  • 23. Seek feedback on the quality of research outcomes and note areas for improvement
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant personnel may include:
clients
designers
directors
industry organisations
managers
producers
specialist subcontractors
supervisors.
Research and data gathering techniques may include:
qualitative, e.g. focus groups or interviews with key people
quantitative, e.g. mail or telephone surveys based on a statistically reliable random sample.
Formats for presenting research findings may include:
audio and visual presentations
interactive media presentations
verbal briefings or presentations
written reports.
Issues of a legal nature may include:
contempt of court
copyright
defamation
intellectual property
obscenity
privacy legislation
racial vilification.
Sources of information may include:
archives
community organisations
government departments
industry and trade journals
internet
libraries, including text, film, video, sound and graphic
market research companies
media, including television, radio and print
museums and galleries
organisational policies, procedures and journals
personal observations and experience
print and online standard references, such as:
atlases
dictionaries of biography
encyclopaedias
year books and almanacs
directories of people and associations
telephone directories
professional and industry organisations
technical publications and manuals.
Research tools may include:
questions for personal interviews or focus groups
surveys, e.g. print, online or telephone.
Systems may include:
electronic, e.g. databases, spreadsheets and statistical software applications
manual, e.g. card index file.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
ability to clarify research briefs
ability to gather reliable and valid information from a range of sources in response to research briefs
research findings on a range of topics presented in an appropriate format by agreed deadlines
collaborative approach to work.

Context of and specific resources for assessment
Assessment must ensure:
access to a computer and the internet
access to a range of information sources as listed in the range statement
access to appropriate learning and assessment support when required
use of culturally appropriate processes and techniques appropriate to the language and literacy capacity of learners and the work being performed.

Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance
evaluation of research findings prepared by the candidate in response to a range of briefs
written or oral questioning to test knowledge as listed in the required skills and knowledge section of this unit and to discuss candidate's approach to conducting research.

Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
BSBWRT401A Write complex documents
CUFPPM401A Produce programs and program segments.
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State Code National Code Title Type
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