Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Business requirements may include:
meeting customer needs
organisational goals
remote access
external interfacing to the organisation
Hardware may include but is not limited to:
workstations
personal computers
modems and other connectivity devices
networks
DSL modems
remote sites
servers
Operatingsystem may include:
Win 98/NT/2000/XP
Sun Solaris/SunOS
HP-UX
AIX
Digital Unix
Silicon Graphics IRIX
DEC
VMS
Mac OSX
Linux
Netware
Standards may include XML standards:
Organisation for the Advancement of Structured Information Standards,
ISO and IEEE to web-oriented groups like IETF and W3C
IEEE Std
Information hierarchy may include:
page layout
technical specifications
content structure
secure access provisions
locations and links to other internet resources where appropriate
Design principles may include but is not limited to:
user compatibility
product compatibility
task compatibility
workflow compatibility
consistency
familiarity
simplicity
WYSIWYG
flexibility
responsiveness
invisible technology
robustness
protection
ease of learning
User may include:
a person within a department
a department within the organisation
a third party
Search engine
A website that allows the entry of a search parameter and based on the request, searches through its list of websites for the best match. It then displays the results for selection
A wide variety of search tools may be used, including Snap, Questfinder, Ask Jeeves, Google, metacrawler, Alta Vista, Excite, infoseek, Findlink, Northern Light, AOL Netfind, Hotbot, LookSmart, Yahoo, Netscape, Lycos, Open Text, WebCrawler, Go To Dot Com, Beaucoup, Meta Search, Search.com, Go2Network, Savvy Search, Profusion, Dogpile and Metagopher

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
Assessment must confirm the ability to identify and select appropriate tools and procedures in order to develop an effective website for a business.

To demonstrate competency in this unit the learner will need access to:
Web servers
E-business website
Site server
Site servers software
Analysis software
Requirements documentation
Customer relationship model
Context of and specific resources for assessment
Breadth, depth and complexity involving analysis, documentation and design across a broad range of technical and managerial functions, including identifying the technical and human computer interface requirements that drive design.

The breadth, depth and complexity of knowledge and skills in this competency would cover a broad range of varied activities or application in a wider variety of contexts most of which are complex and non-routine. Leadership and guidance would be involved when organising activities of self and others as well as contributing to technical solutions of a non-routine or contingency nature.

Assessment must ensure:
Performance of a broad range of skilled applications including the requirement to evaluate and analyse current practices, develop new criteria and procedures for performing current practices and provision of some leadership and guidance to others in the application and planning of the skills would be characteristic.
Applications may involve responsibility for, and limited organisation of, others.
Method of assessment
The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should to be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.
Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

An individual demonstrating this competency would be able to:
Demonstrate understanding of a broad knowledge base incorporating some theoretical concepts
Apply solutions to a defined range of unpredictable problems
Identify and apply skill and knowledge areas to a wide variety of contexts, with depth in some areas
Identify, analyse and evaluate information from a variety of sources
Take responsibility for own outputs in relation to specified quality standards
Take limited responsibility for the quantity and quality of the output of others
Maintain knowledge of industry products and services