Elements and Performance Criteria

Range Statements
The Range Statements provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. The Range Statements relate to the unit as a whole and helps facilitate holistic assessment. In addition, the following variables may be present for this particular unit of competency

RANGE STATEMENT
CATEGORIES
Factors which affect participation
[all categories]
cultural values
extended family responsibilities
religious belief
ability to meet organisation needs of volunteer role
disability
level of literacy and numeracy
transport
confidence
motivation for volunteering
time available
Motivation of volunteers
[all categories]
socialisation
enjoyment
loyalty
desire to do something different
support of family members and/or friends
meet new people
break from routine
sense of involvement
learn new skills
increased self esteem
pathway to employment
travel
acknowledgment
status

Role for volunteers
[all categories]
coach
fundraiser
instructor
judge
umpire
referee
administrator
organiser
leader
catering
team support
management of events
projects
finance
administration of facilities
administration of equipment/uniforms
assist with marketing/promotions
technical assistance
maintenance
run events
supervision of children
activity leaders
transport
support person
first aid
medical staf

The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statements

Critical aspects of evidence to be considered
Assessment must confirm the ability integrated demonstration of all elements of competency and their performance criteria, in particular the ability to
ensure the learner's work practices and procedures address the requirements of the organisation's volunteers in accordance with organisation policy
distinguish between appropriate and inappropriate tasks for volunteers within an organisation
understand the motivational patterns of volunteers and address factors that may limit their contribution to the organisatio
Interdependent assessment of units
This unit must be assessed after attainment of competency in the following unit(s)
Nil
This unit must be assessed in conjunction with the following unit(s)
Nil
For the purpose of integrated assessment, this unit may be assessed in conjunction with the following unit(s)
Nil
Required knowledge and skills
Required knowledge
Anti-discrimination and Equal Opportunity legislation
Social, political, cultural, historical issues that affect volunteering
Contribution made by volunteers to the sport and recreation industry
Motivational patterns of volunteers
Required skills
Written and verbal communication skills in order to effectively communicate with volunteers
Ability to analyse and interpret information appropriate to determine strategies to overcome factors which affect the participation of volunteers
Interpersonal skills in order to build rapport with volunteers

Resource implications
Physical resources - assessment of this competency requires access to
a real or simulated work environment
appropriate documentation and resources normally used in the workplace
genuine volunteers, ie, not the peers of the learner, in a community recreation setting
Human resources - assessment of this competency will require human resources consistent with those outlined in the Assessment Guidelines. That is, assessors (or persons within the assessment team) must
be competent in this unit
be current in their knowledge and understanding of the industry through provision of evidence of professional activity in the relevant area
have attained the mandatory competency requirements for assessors under the Australian Quality Training Framework (AQTF) as specified in Standard 7.3 of the Standards for Registered Training Organisations
Consistency in performance
Competence in this unit must be assessed over a period of time in order to ensure consistency of performance over the Range Statements and contexts applicable to the work environment
Context for assessment
This unit of competency must be assessed in the context of community recreation in Australia. For valid and reliable assessment the community recreation activity should closely replicate the work environment. The environment should be safe, with the hazards, circumstances and equipment likely to be encountered in a real workplace
This unit of competence should be assessed through the observation of processes and procedures, oral and/or written questioning on required knowledge and skills and consideration of required attitudes
Where performance is not directly observed and/or is required to be demonstrated over a "period of time" and/or in a "number of locations", any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons

KEY COMPETENCIES
Collect, Analyse&Organise Information
Communicate Ideas&Information
Plan&Organise Activities
Work with Others&in Teams
Use Mathematical Ideas&Techniques
Solve Problems
Use Technology
2
2
2
2
1
1
1
These levels do not relate to the Australian Qualifications Framework. They relate to the seven areas of generic competency that underpin effective workplace practices.
The three levels of performance (1, 2 and 3) denote the level of competency required to perform the task:
Use routine approaches
Select from routine approaches
Establish new approaches
Collecting, analysing and organising information -
Communicating ideas and information -
Planning and organising activities -
Working with teams and others -
Using mathematical ideas and techniques -
Solving problems -
Using technology -
Please refer to the Assessment Guidelines for advice on how to use the Key Competencies.