Unit of competency Outline

Date retreived
24/07/2026 1:01 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Provide information on plants and their culture

Provide information on plants and their culture

Unit of competency
National Code
AHCPCM302
State Code
BAQ22
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
27/06/2016
State Implementation and Classification
Approved Date
12/01/2017
Field of Education
100799 - Communication And Media Studies, N.e.c.
Original Release Date
12/01/2017
Nominal Hours
40
Description
This unit of competency describes the skills and knowledge required to provide information to clients and others about plants and their cultural requirements.It applies to individuals who take responsibility for their own work and for the quality of the work of others. They use discretion and judgement in the selection, allocation and use of available resources. All work is carried out to comply with workplace procedures.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify the issue
  • 1.1 Initiate contact with the client when appropriate
  • 1.2 Assist the client in explaining the issue by using attentive listening and questioning techniques
  • 1.3 Clarify the nature of the issue by gathering all relevant information from the client
  • 1.4 Define the issue as closely as possible according to the amount of information gathered
  • 1.5 Advise the client that expert advice may be required to assist them further with their issue
2. Decide on preferred solution
  • 2.1 Identify and develop options and strategies using available in-house and online reference material, product information, own experiences and sharing collective workplace knowledge
  • 2.2 Examine and evaluate options and strategies using sound problem-solving techniques
  • 2.3 Determine the optimal solution based on reasoned argument, appropriate evidence and sound cultural principles
3. Provide the preferred solution
  • 3.1 Explain the recommended solution, method of application and probable outcomes to the client
  • 3.2 Refer to the original source of the plant and its cultural requirements where necessary
  • 3.3 Respond to client requests for clarification or expansion by the use of attentive listening and questioning techniques
No information
No information
Replaces
State Code National Code Title Type
D7147 AHCPCM302A Provide information on plants and their culture Unit of competency
Replaced By
State Code National Code Title Type
OCT85 AHCPCM306 Provide information on plants and their culture Unit of competency