Unit of competency Outline
Date retreived
23/07/2026 1:26 AM AWST
23/07/2026 1:26 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work effectively with young people and their nominated carer or families
Work effectively with young people and their nominated carer or families
Unit of competency
National Code
CHCYTH023
CHCYTH023
State Code
OEM07
OEM07
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
03/07/2023
Field of Education
090505 - Youth Work
Original Release Date
03/07/2023
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to cooperate in mutual agreement on the activities, outcomes and processes of young people’s nominated carer or family, for the purpose of achieving goals identified in consultation with the young person and address their concerns and risks.This unit applies to community services work in a range of contexts where the young person is considered the primary stakeholder.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. With young person’s consent, establish relationship with nominated carer or family members.
- 1.1. Obtain consent of young person to interact with their nominated carer or family.
- 1.2. Gather necessary information about the background and circumstances of young person and their nominated carer or family with respect for privacy and confidentiality.
- 1.3. Provide information to young person and their nominated carer or family in a factual, clear and ethical manner to promote positive responses.
- 1.4. Identify issues and changes needed to behaviour and relationships of young people and their nominated carer or family.
- 1.5. Maintain clear, ethical and honest relationships with young person, their nominated carer or family.
- 1.6. Encourage nominated carer or family members to reflect on their relationships with the young person, expectations and personal responsibilities.
- 1.7. Identify obstacles and opportunities for professional relationships with nominated carer or family.
- 1.8. Record concerns according to the code of conduct and ethics.
2. Establish relationship with young person regarding their ongoing needs.
- 2.1. Use effective communication and model positive behaviour techniques to encourage active participation and responses.
- 2.2. Monitor, anticipate and respond to behaviour and mood of young person.
- 2.3. Provide young people with clear and relevant information at a suitable language and comprehension level within the parameters of confidentiality and privacy.
- 2.4. Analyse own values for impact on attitudes and interactions, and to detect and avoid personalising issues, discrimination and stereotyping.
3. Determine a mutual approach to addressing the young person’s needs.
- 3.1. Negotiate with the young person their goals and indicators of achievement and include other persons as nominated by the young person.
- 3.2. Plan a structured sequence of activities and timetable to achieve the young people objectives within available resources.
- 3.3. Consult team members for feedback on the planned program.
- 3.4. Identify resources needed for continuing work with young people and allocate according to priorities and availability.
4. Respond to nominated carer or family’s concerns about young person.
- 4.1. Develop trust and address concerns of nominated carer or family members, including limitations on confidentiality and power differentials between individuals.
- 4.2. Identify and prioritise short- and long-term implications of nominated carer or family concerns, including unreasonable hopes and diversions and avoidance.
- 4.3. Validate nominated carer or family concerns using checking sources including consultation with the young person as primary stakeholder.
- 4.4. Provide information to nominated carer or family members on a need-to-know basis to respect young person’s privacy.
- 4.5. Negotiate conditions and confirm agreement with nominated carer or family to encourage commitment, cooperation and mutual action.
- 4.6. Identify intervention indicators of concerns, patterns of behaviour, strengths and barriers to family involvement and use to inform approach taken.
- 4.7. Encourage nominated carer or family members to take responsibility for agreement on objectives, targets and outcomes.
- 4.8. Ensure location of meetings promotes neutrality, individual empowerment, comfort, trust, privacy, energy and focus for all participants.
- 4.9. Guide meeting participants to maintain positive direction, cooperation, achievements and respect.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WG836 | CHCYTH011 | Work effectively with young people and their families | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWK4 | CHC43215 | Certificate IV in Alcohol and Other Drugs | Qualification |
| BIJ2 | CHC52121 | Diploma of Community Development | Qualification |
| BII7 | CHC42121 | Certificate IV in Community Development | Qualification |
| AYY5 | CHC81115 | Graduate Diploma of Family Dispute Resolution | Qualification |
| AF011 | CHCSS00143 | Provide Family Support Services Skill Set | Skill set |
| AYZ2 | CHC81015 | Graduate Diploma of Relationship Counselling | Qualification |
| AF045 | CHCSS00145 | Working with Families | Skill set |
| BII4 | CHC40421 | Certificate IV in Youth Work | Qualification |