Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Strategies to extend individual research may include:
formal study
participating actively in relevant industry associations
participating in professional development and other learning opportunities
participating in, and contributing to discussion through conferences, meetings, seminars, courses and journals
connecting to areas of research beyond the industry
greater levels of specialisation and depth in research
reading current literature, including specialist journals and industry magazines
web research
mentored reflection
collaboration with peers and others
self analysis.
Critical analysis may include:
analysing and evaluating concepts and practice
clarifying issues, values and standards
comparing similar situations
comparing and contrasting ideals with practice
comparing and evaluating beliefs, interpretations and theories
developing criteria for evaluation
distinguishing relevant from irrelevant facts
examining and evaluating assumptions
exploring implications and consequences
generating and assessing solutions
making interdisciplinary connections
making plausible inferences and predications
noting significant similarities and differences
reading and listening critically.
Clarity of thought and conceptual understanding may be demonstrated by:
ability to exchange and debate ideas with others
distillation of ideas to suit the required purpose
audience understanding
clear communication of ideas.
Theories of leadership may include:
behavioural
contingency
situational
transactional
transformational.
Organisational and industry standards and values may include:
organisational code of conduct (behaviour)
industry standards
compliance with regulatory and legislative requirements
customer service charter
organisational quality and continuous improvement processes and standards
ethical standards established by the organisation
industry code of ethics
organisational policies and procedures, including values, vision and mission statement.
Research techniques may include:
desk research
finding style leaders
informal discussions
internet search
interviews
literature reviews
observations of creative workers processes and behaviours
personal experience.
Principles of sustainability must include:
economic
environmental
social.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
developing a professional research capability to support professional practice
understanding and applying effective styles of leadership according to organisation’s requirements and professional standards, which contributes to the positive influence and development of others
understanding and applying different theories and thinking on design and creativity which contributes to the positive creative development of others.
Context of and specific resources for assessment
Assessment must ensure access to:
a range of real work situations which includes involvement in other related activities relevant to this environment
the full range of background information required to evaluate the operational factors that will affect the implementation of concepts
interaction with others to reflect the collaborative nature of the concept development process.
For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of leadership style and effectiveness in the work environment over sufficient time to demonstrate handling of a range of contingencies. Tasks may include:
presenting ways of generating innovative and creative thinking to an audience
assessing and interpreting organisational standards and values
using coaching and mentoring skills to provide support to others
case studies that include performance reviews
review of portfolios of evidence and third-party reports of on-the-job performance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SIHHTLS807 Plan and deliver professional hairdressing presentations