Unit of competency Outline

Date retreived
23/07/2026 5:19 PM AWST

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Manage communication systems during an incident

Manage communication systems during an incident

Unit of competency
National Code
PMAOMIR321
State Code
AXN71
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
02/06/2016
View on TGA
State Implementation and Classification
Approved Date
05/08/2016
Field of Education
061301 - Occupational Health And Safety
Original Release Date
05/08/2016
Nominal Hours
30
Description
This unit of competency covers the skills and knowledge required to manage and maintain availability of effective communication systems during an incident.This unit of competency applies to operators who are required to identify stakeholders and their communication needs, plan for disruptions to communications, provide required communications systems, establish the communication channels, and prioritise needs and availability of resources.This unit of competency applies to an individual working alone or as part of a team or group and working in liaison with other incident response team members, and the incident coordinator/commander or incident manager, as appropriate.In a typical scenario the person may estimate the communication needs and set about to provide them. Depending on the nature of the incident, this may include a wide range of communication processes. It could, for instance, include the provision of a telephone centre to handle media requests, inquiries from families, and secure lines of communication between the incident centre and outside authorities. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Check existing communications systems
  • 1.1 Check that the available communications systems are operable
  • 1.2 Ensure that personnel are available and trained to use the existing facilities
  • 1.3 Ensure that recording systems are in place to enable accurate recording of data
2 Provide necessary communications systems
  • 2.1 Identify stakeholders in the incident management process
  • 2.2 Identify the communication needs of these stakeholders
  • 2.3 Plan for the acquisition and deployment of the systems necessary to provide the communication needs
  • 2.4 Acquire, set up and put into operation the communications systems as required
  • 2.5 Allocate and train personnel, as required, to support the communication systems provided
3 Prepare contingency plans
  • 3.1 Review the incident information available to estimate possible future communication requirements
  • 3.2 Prepare contingency plans for communication requirements, including all equipment, facilities, resources and people
  • 3.3 Manage the contingency plan to ensure that systems are provided, as required
  • 3.4 Review and update the requirements throughout the incident
4 Keep a record of the incident
  • 4.1 Maintain a chronological record of the incident, the needs, resources and solutions as the incident progresses
  • 4.2 Prepare a report, including recommendations for the future, at the conclusion of the incident
5 Control hazards concerned with the communications systems
  • 5.1 Identify hazards in the work environment
  • 5.2 Assess the risks arising from those hazards
  • 5.3 Implement measures to control those risks in line with procedures and duty of care
6 Respond to problems
  • 6.1 Identify possible problems in equipment or process
  • 6.2 Determine which problems need action
  • 6.3 Determine possible fault causes
  • 6.4 Rectify problems using solutions within area of responsibility
  • 6.5 Follow through items initiated until final resolution has occurred
  • 6.6 Report problems outside area of responsibility to designated person
No information
No information
Replaces
State Code National Code Title Type
W8924 PMAOMIR321B Manage communication systems during an incident Unit of competency
Replaced By
State Code National Code Title Type
OCK77 PMAOMIR323 Manage communication systems during an incident Unit of competency