Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Client characteristics may include:
natural hair type, texture, porosity, density and elasticity
natural base colour
artificial base colour
hair colour tone
percentage of white hair
presence of lightening agents or artificial hair colour treatments on hair
other existing chemical services
skin tone
length of hair.
Client may include:
women
men
children
people who present with virgin hair or a range of pre-existing colour treatments on the hair
people from a range of social, cultural or ethnic backgrounds and with a range of physical and mental abilities.
Client history may include:
client contact details
date of service
operator
client reaction to any skin tests
contraindications
pre-service analysis
brand and colour or colours selection
area or areas of the head highlighted
application techniques and processing times
service outcome
recommended home care products
products purchased.
Salon procedures must include:
gowning clients for colour and lightening services
rules relating to the application of heat acceleration during processing
compliance with state or territory and local government health regulations relevant to the service
occupational health and safety procedures
environmental protection practices, such as:
waste minimisation
waste disposal
water efficiency.
Colour, high lift and bleach products must include:
tint products from the salon range
high lift tint colour products from the salon range
bleach products from the salon range
peroxides of varying volumes.
Highlighting and foiling tools and equipment may include:
pre-cut and folded foils
tail combs
tint brushes
sectioning clips.
Foiling must include:
coarse, medium or fine woven meshes
spliced meshes
alternated coloured and lightened woven meshes and unwoven natural hair meshes
single or multiple colours and tones
bleached meshes
whole or partial head effects.
Stages and methods of head on scalp product application must include
natural untreated hair
regrowth
roots and then ends
roots, mid lengths and finally ends
ends and then roots.
Quick service highlighting techniques must include:
pulling strands through a cap
combing and brushing colour or bleach products onto predetermined areas of the hair
colouring and bleaching single strands or meshes.
Client and operator comfort and safety must include:
application of gown and towels to protect client clothes
application of barrier creams to face or neckline areas
application of anti skin stain product
application of colour stain removal product
avoiding product contact with client or operator’s eyes
avoiding inhalation of fumes whilst mixing product
wearing operator protective gloves during product application.
Relevant legislation may include:
state or territory and local health regulations
occupational health and safety legislation and regulations.
Heat acceleration may include:
heat lamps
steamers.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
pre-service client consultation that includes accurate hair analysis and establishes client expectations regarding the colour result
recognising and managing contraindications to colour and bleach services
interpreting and applying colour charts, product instructions and safety data sheets
applying weaving and splicing techniques within salon timeframes
applying highlighting techniques within salon timeframes
observing client and operator safety precautions
achieving target highlighting results that satisfy clients
providing colour care advice and promoting home care products from the salon range.
Context of and specific resources for assessment
Assessment must ensure access to:
a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon
a fully equipped workstation which includes as minimum:
an adjustable client chair
clean client gown or wrap
a plentiful supply of clean towels
trolley stocked with:
rubber gloves
stain prevention products
plastic bowls
tint brushes
applicator bottles
foils
cap or plastic film wrap
documented salon procedures relating to:
client comfort and safety
operator safety
health and hygiene
waste minimisation
waste disposal
water efficiency
a professional range of tint and bleach products
product colour charts, information and safety data sheets
a range of clients with different foiling and highlighting application requirements.
For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of the learner performing a range of tasks in an actual or simulated work environment, over sufficient time to demonstrate their handling of a range of contingencies. Tasks include:
consulting clients to advise on and confirm colour selection
safely applying weaving and splicing single and multi-coloured foil effects within designated salon timeframes, with no product bleed and to client satisfaction
safely applying quick service highlighting techniques with no product bleed and to client satisfaction
following salon procedures to ensure the comfort and safety of clients
completing foiling and highlighting applications within designated salon timeframes
advising on colour care and recommending home care products.
written or verbal questions appropriate to the language and literacy level of the learner to test knowledge, such as:
the effects of hydrogen peroxide on the hair and hair colour
the chemical and physical effects of tint and high lift tint colour products on hair structure
the chemical and physical effects of bleach products on hair structure
the colour wheel and its application in colour selection
the levels of bleaching
tint and high lift tint colour chart systems for products in the salon range
processing and development times for a defined salon tint, high lift tint and bleach product range
salon procedures relating to:
client comfort and safety
operator safety
health and hygiene
waste minimisation
waste disposal
water efficiency.
review of portfolios of evidence and third-party reports of on-the-job performance.
Guidance information for assessment
A unit of competency describes an individual skill but people rarely perform one skill at a time. Many skills are combined on a day-to-day basis in the workplace as part of work processes. This does not mean that each skill described by a unit of competency is pre-requisite to another—they are related skills.
Holistic assessment with other units relevant to the industry sector, salon and job role is recommended, for example:
SIHHCCS302A Perform a full client consultation
SIHHCLS304A Neutralise unwanted colours and tones
SIHHOHS201A Apply salon safety procedures