Unit of competency Outline
Date retreived
21/07/2026 11:41 PM AWST
21/07/2026 11:41 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Determine and prioritise a council works program
Determine and prioritise a council works program
Unit of competency
National Code
LGAWORK603A
LGAWORK603A
State Code
C7850
C7850
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
15/08/2014
Field of Education
080315 - Project Management
Original Release Date
15/08/2014
Nominal Hours
60
Description
This unit covers decision making related to prioritising the works program and providing information about council's works program to internal and external customers.
Notes
Elements and Performance Criteria
1 Identify existing and required levels of service
- 1.1 Customer expectations regarding levels of service balanced against cost are determined and reviewed using appropriate strategies.
- 1.2 Minimum levels of service and service targets are set and based on customer expectations.
- 1.3 Financial, political, social and technical costs of failing to meet targets and minimum levels of service are identified.
- 1.4 Service targets are included in business strategies.
- 1.5 Information on proposed types and levels of service is documented and is used to inform customers and council to assess performance against standards.
2 Assess asset renewal/creation options and determine optimal option
- 2.1 Treatment options to overcome or defer identified failure modes are determined.
- 2.2 Options for a new asset creation are assessed.
- 2.3 The cost of each option is determined taking into account total investment, life cycle costs, cash flow and project start/finish dates.
- 2.4 The benefits of each option are quantified in relation to improved levels of service, increased income, reduced risk cost and extension of effective life.
- 2.5 Whole-of-life cycle costs of the options under consideration are addressed in assessing the cost and benefit of each option.
- 2.6 The impact of each option on future maintenance and operations cost is identified.
- 2.7 The treatment option most suitable for business objectives and available resources is determined and included in forward works program.
3 Prioritise works
- 3.1 Works are prioritised according to predetermined merit-based selection criteria.
- 3.2 The level of funding for each asset category is determined and works are rationalised to suit available budget.
- 3.3 Balance plans and service level agreements are used to balance resource allocation with management plan objectives.
4 Review selection criteria
- 4.1 Merit-based selection criteria are determined and reviewed in consultation with customer to ensure the currency and relevance of each asset category.
- 4.2 Options for the review of selection criteria are presented to council as appropriate.
5 Provide information about works programs to customers
- 5.1 Customer requests for information are responded to promptly.
- 5.2 Customers are advised of priority status of work in question and the basis of the decision is explained clearly.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Assets may include:
all non-current structures or items of plant or equipment that provide service potential or future economic benefit
Renewal may include:
rehabilitation
augmentation
replacement
Council infrastructure assets may include:
roads
bridges
water supply systems
parks and gardens
drainage systems
sewerage systems
buildings
plant and equipment
Failure modes may include:
lack of capacity
inefficiency
obsolescence
service falls below acceptable level
mortal failure
redundancy
operator errors
breakdowns
Treatment may include:
operate asset differently
maintain asset more efficiently
train operator
manage demand
rehabilitate existing asset
replace asset
augment asset
dispose of asset
reduce level of service
Customers may include:
residents
rate payers
elected members
council management and staff
Assets may include:
all non-current structures or items of plant or equipment that provide service potential or future economic benefit
Renewal may include:
rehabilitation
augmentation
replacement
Council infrastructure assets may include:
roads
bridges
water supply systems
parks and gardens
drainage systems
sewerage systems
buildings
plant and equipment
Failure modes may include:
lack of capacity
inefficiency
obsolescence
service falls below acceptable level
mortal failure
redundancy
operator errors
breakdowns
Treatment may include:
operate asset differently
maintain asset more efficiently
train operator
manage demand
rehabilitate existing asset
replace asset
augment asset
dispose of asset
reduce level of service
Customers may include:
residents
rate payers
elected members
council management and staff
Overview of assessment requirements
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit must be demonstrated.
Critical aspects of evidence to be considered
Comprehensive assessment of renewal options is undertaken.
Works are prioritised according to merit-based selection criteria.
Customer service is provided.
Context of assessment
May be assessed through:
on the job
simulated workplace environment
written assignment
short-answer test
oral questioning
observation
or any combination of the above
Relationship to other units(prerequisite or co-requisite units)
To enable holistic assessment this unit may be assessed with other units that form part of the job role.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence will need to be gathered over time across a range of variables depending on council work flow and planning cycle as long as the critical aspects of evidence can be demonstrated.
Resource implications
In accordance with a range of variable requirements.
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit must be demonstrated.
Critical aspects of evidence to be considered
Comprehensive assessment of renewal options is undertaken.
Works are prioritised according to merit-based selection criteria.
Customer service is provided.
Context of assessment
May be assessed through:
on the job
simulated workplace environment
written assignment
short-answer test
oral questioning
observation
or any combination of the above
Relationship to other units(prerequisite or co-requisite units)
To enable holistic assessment this unit may be assessed with other units that form part of the job role.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence will need to be gathered over time across a range of variables depending on council work flow and planning cycle as long as the critical aspects of evidence can be demonstrated.
Resource implications
In accordance with a range of variable requirements.
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| C751 | LGA60104 | Advanced Diploma of Local Government (Operational Works) | Qualification |