Unit of competency Outline

Date retreived
22/07/2026 11:30 PM AWST

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Apply quality system and continuous improvement processes

Apply quality system and continuous improvement processes

Unit of competency
National Code
MSL934009
State Code
OEY19
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
20/12/2022
State Implementation and Classification
Approved Date
24/05/2023
Field of Education
080317 - Quality Management
Original Release Date
24/05/2023
Nominal Hours
60
Description
This unit of competency describes the skills and knowledge to use quality laboratory practice and effectively participate in quality improvement teams. Personnel are required to ensure the quality and integrity of their own work, detect non-conformances and work with others to suggest improvements in productivity and quality.This unit of competency applies to laboratory technicians working in all industry sectors who contribute to quality improvements in areas or processes associated with their own job function and/or specialisation. In some industry sectors this unit of competency is relevant to experienced technical officers who may work individually or as part of a team.No licensing or certification requirements exist at the time of publication. However, regulations and/or external accreditation requirements for laboratory operations exist, so local requirements should be checked. Relevant legislation, industry standards and codes of practice within Australia must also be applied.
Notes
Elements and Performance Criteria
1. Satisfy quality system requirements in daily work
  • 1.1 Access information on quality system requirements for own job function
  • 1.2 Record and monitor quality control data in accordance with quality system requirements
  • 1.3 Recognise and report non-conformances or problems
2. Identify risks and/or opportunities for improvements
  • 2.1 Compare current work practices, procedures and process or equipment performance with requirements and other available information
  • 2.2 Recognise variances that indicate abnormal or sub-optimal performance posing a risk to product, services or end users
  • 2.3 Collect and/or evaluate information to determine possible causes for sub-optimal performance
  • 2.4 Use quality improvement tools and techniques to rank the probabilities of possible causes
3. Recommend actions
  • 3.1 Analyse causes to predict likely impacts of changes and decide on appropriate actions
  • 3.2 Identify required changes to standards and procedures and training
  • 3.3 Report recommendations to designated personnel
4. Participate in the implementation of recommended actions
  • 4.1 Implement approved actions and monitor performance following changes to evaluate results
  • 4.2 Implement changes to eliminate possible causes that are within scope of own job role
  • 4.3 Document outcomes of actions and communicate them to relevant personnel
5. Contribute to strategic improvements
  • 5.1 Assess the adequacy of current controls, quality methods and systems against work area quality objectives
  • 5.2 Identify opportunities to continuously improve performance
  • 5.3 Develop recommendations for continual improvements of work practices
  • 5.4 Refine recommendations through consultation with appropriate personnel
  • 5.5 Document outcomes of continuous improvement strategies and communicate them to relevant personnel
No information
No information
Replaces
State Code National Code Title Type
OAC43 MSL934006 Apply quality system and continuous improvement processes Unit of competency