Unit of competency Outline

Date retreived
23/07/2026 6:19 PM AWST

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Develop, manage and maintain quality systems

Develop, manage and maintain quality systems

Unit of competency
National Code
AMPMGT514
State Code
ODC05
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
09/04/2021
View on TGA
State Implementation and Classification
Approved Date
08/07/2021
Field of Education
080317 - Quality Management
Original Release Date
08/07/2021
Nominal Hours
90
Description
This unit describes the skills and knowledge required to establish, maintain and control an enterprise quality system. The development and management of quality systems affects enterprise ability to operate in specific markets, and influences customer and consumer confidence in products.This unit applies to quality assurance managers, production managers and supervisors responsible for managing the quality systems of a meat industry enterprise.At this level, individuals exercise considerable responsibility and accountability within enterprise structures and are required to make significant contributions to the values, goals and operations of the enterprise. They will typically have responsibility for establishing and reviewing systems for their worksite or department. They may be assisted by external experts to develop plans and strategies.This unit must be delivered using Australian meat industry standards and regulations.No licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Establish requirements of the quality system
  • 1.1 Develop policies expressing the enterprise's commitment to the quality system and processes
  • 1.2 Identify legislative requirements for enterprise quality systems
  • 1.3 Determine scope and objectives of the quality system, with links to enterprise operations, customers, suppliers and contractors
  • 1.4 Establish quality performance and customer and supplier service standards in accordance with enterprise goals and directions
  • 1.5 Identify resource requirements and incorporate in financial, human resource and operational plans
2. Design and prepare for the quality system
  • 2.1 Select and design quality systems to meet enterprise, customer and regulatory requirements
  • 2.2 Check quality principles underpin all enterprise operations to achieve business goals and performance standards
  • 2.3 Define and communicate responsibilities for development, implementation and operation of the system
  • 2.4 Involve personnel from all levels and areas of the organisation in the development and implementation of the quality system
  • 2.5 Develop and validate system components, procedures and supporting documentation
  • 2.6 Develop consultative and communication strategies to link the quality system with all aspects of enterprise operations
  • 2.7 Determine and negotiate supplier or contractor service standards and audit requirements
  • 2.8 Develop performance measures and indicators to assess performance against policies, goals and relevant standards
3. Implement and monitor the quality system
  • 3.1 Prepare and resource implementation plan
  • 3.2 Prepare and resource training plans to provide personnel at all levels with quality concepts and skills
  • 3.3 Address quality system requirements and customer focus in the establishment, operation and evaluation of all enterprise systems
  • 3.4 Identify and validate control and preventative action measures
  • 3.5 Develop and monitor corrective action procedures
  • 3.6 Establish procedures for reporting, recording and responding to non-conformances and non-compliances
  • 3.7 Monitor and document customer and supplier service standards
  • 3.8 Collect, analyse and report implications of quality data
  • 3.9 Monitor quality costs and performance
  • 3.10 Prepare quality system for external review and approval by relevant authorities
4. Evaluate the quality system
  • 4.1 Monitor and review impacts of the quality system on enterprise operations
  • 4.2 Resolve responses to customer complaints and requests, and use feedback to improve the system
  • 4.3 Establish procedures for the ongoing identification and resolution of issues
  • 4.4 Update quality system for changes in process, technical information, customer and regulatory requirements
  • 4.5 Include stakeholders in decision making and continuous improvement processes and strategies
  • 4.6 Feed quality system results, findings and conclusions into improvement processes
  • 4.7 Analyse costs and benefits of the quality system
  • 4.8 Review quality goals and targets
5. Communicate quality outcomes
  • 5.1 Complete certification of products and processes consistent with quality outcomes according to customer and regulatory requirements
  • 5.2 Notify regulatory authorities and agencies of breaches and non-compliance incidents
  • 5.3 Use quality outcomes to promote public confidence in enterprise products and services
No information
No information
Replaces
State Code National Code Title Type
AVX01 AMPMGT504 Develop, manage and maintain quality systems Unit of competency
State Code National Code Title Type
BGQ5 AMP50221 Diploma of Meat Processing Qualification