Unit of competency Outline
Date retreived
23/07/2026 11:39 AM AWST
23/07/2026 11:39 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Implement parking controls
Implement parking controls
Unit of competency
National Code
LGAREGS301A
LGAREGS301A
State Code
C1937
C1937
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
20/01/2006
Field of Education
120505 - Work Practices Programmes
Original Release Date
20/01/2006
Nominal Hours
40
Description
This unit covers the effective implementation of council's parking system.
Notes
Elements and Performance Criteria
1 Undertake regular parking patrols
- 1.1 An appropriate work plan is adopted for street patrols in accordance with council's parking management strategy.
- 1.2 Parked vehicles are checked against parking requirements and restrictions.
- 1.3 Meter monitoring and cash collection duties are undertaken in accordance with operating procedures.
- 1.4 Unauthorised or suspicious activity is reported to appropriate authorities.
2 Monitor and maintain council's signage of parking restrictions
- 2.1 Signage is checked for visibility and legibility.
- 2.2 Damaged signage is reported to relevant council officers.
- 2.3 Cautionary notes are issued if required.
- 2.4 Temporary signage is erected if required.
3 Issue infringement notices
- 3.1 Correct details are recorded on infringement notices.
- 3.2 Infringement notices are issued in accordance with council requirements and recorded.
- 3.3 Vehicles are towed if required and in accordance with council requirements.
4 Communicate effectively with the public
- 4.1 Customer contact is managed effectively.
- 4.2 Enquiries are analysed and answered correctly to assist achievement of voluntary compliance.
- 4.3 Aggrieved members of the public are treated with respect to encourage voluntary compliance.
- 4.4 Conflict management strategies are utilised as required.
5 Document activities
- 5.1 Regular activity reports are documented.
- 5.2 Incident reports are developed.
- 5.3 Advice is provided to council as required.
- 5.4 Evidentiary reports for contested infringement notices are prepared as required.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Parking patrols may include:
on foot
vehicle usage for remote areas
cash collection from parking or voucher meters
secure handling of keys, meter readers, personal data computers, cash and vouchers
Parking signage may include:
street parking:
meter or voucher signage
explanatory stickers
other controlled parking areas:
car parks
no standing, loading, bus and taxi zones
disabled parking
Infringement notices may include:
non-payment
overstaying allocated time or payment
unauthorised access
parking or standing
permit infringements
abandoned vehicles
Parking patrols may include:
on foot
vehicle usage for remote areas
cash collection from parking or voucher meters
secure handling of keys, meter readers, personal data computers, cash and vouchers
Parking signage may include:
street parking:
meter or voucher signage
explanatory stickers
other controlled parking areas:
car parks
no standing, loading, bus and taxi zones
disabled parking
Infringement notices may include:
non-payment
overstaying allocated time or payment
unauthorised access
parking or standing
permit infringements
abandoned vehicles
Overview of assessment requirements
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
Regularity and completeness of patrols.
Identification and rectification of signage defects.
Attentiveness to local parking pressures and appropriate enforcement.
Appropriate factual analysis and penalty applied to infringement notices.
Effective communication with parking public using courteous but assertive manner.
Prompt and complete reporting.
Context of assessment
On the job or in a simulated work environment.
Written or oral test.
Role-play.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence will need to be collected over time across a range of variables.
Resource implications
Access to a workplace or simulated environment that incorporates the signage, documentation and equipment used in regulated parking and traffic management enforcement.
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
Regularity and completeness of patrols.
Identification and rectification of signage defects.
Attentiveness to local parking pressures and appropriate enforcement.
Appropriate factual analysis and penalty applied to infringement notices.
Effective communication with parking public using courteous but assertive manner.
Prompt and complete reporting.
Context of assessment
On the job or in a simulated work environment.
Written or oral test.
Role-play.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence will need to be collected over time across a range of variables.
Resource implications
Access to a workplace or simulated environment that incorporates the signage, documentation and equipment used in regulated parking and traffic management enforcement.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| ODA06 | LGAREG001 | Implement parking controls | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C755 | LGA30404 | Certificate III in Local Government (Regulatory Services) | Qualification |