Unit of competency Outline
Date retreived
24/07/2026 12:31 AM AWST
24/07/2026 12:31 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Control daily tram/light rail operations
Control daily tram/light rail operations
Unit of competency
National Code
TLIL4084A
TLIL4084A
State Code
WI829
WI829
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
21/03/2014
Field of Education
039907 - Rail Operations
Original Release Date
21/03/2014
Nominal Hours
55
Description
This unit involves the skills and knowledge required to monitor and control daily tram/light rail operations in accordance with organisational procedures, regulatory requirements and codes of practice. It includes monitoring tram/light rail operations, dealing with disruptions or delays and completing documentation. Licensing, legislative or certification requirements are not applicable to this unit.
Notes
Elements and Performance Criteria
1 Monitor tram/light rail operations
- 1.1 Matters for attention book, daily notices and any other documentation are checked for possible impact on daily tram/light rail operations
- 1.2 Current status of tram/light rail operations and tactical situations are identified in accordance with organisational procedures
- 1.3 Any problems or delays are identified and current situation is noted in accordance with organisational procedures
- 1.4 Communication with appropriate personnel is established and/or maintained in accordance with organisational procedures
2 Deal with disruptions and delays to tram/light rail services
- 2.1 Disruptions, delays or potential delays are identified through notices or information from appropriate personnel or authorities
- 2.2 Contingency plans are developed and implemented to cater for unplanned events in accordance with organisational procedures
- 2.3 Tram/light rail service is adjusted to meet operational and customer service requirements
- 2.4 Availability of resources to implement contingency plan is confirmed with appropriate personnel and resources are allocated in accordance with organisational requirements
- 2.5 Where non- routine delays occur advice is disseminated in accordance with organisational requirements
3 Complete documentation
- 3.1 Out of course delays and disruptions are documented in accordance with organisational procedures
- 3.2 Completed documentation is filed and stored according to organisational requirements
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Tactical situations may include:
early running, late running, very late running
emergency
ghost trams
no layover
no vehicle assigned to a run
stopped vehicle
ticket machine alarms
vehicle not assigned
vehicle off route
Disseminating advice may include:
disruption notification service (DNS)
passenger information display system (PIDS)
passenger information system (PIS)
public address (PA) announcements
radio
short message service (SMS)
telephone calls
Appropriate personnel may include:
council representatives
customer service staff
depot foremen
depot starters
electrical service provider representatives
help desk foremen
line officers
managers
network controllers
network officers
road traffic authorities
rolling stock breakdown crews
shift managers
track maintenance crews
tram/light rail drivers
Tactical situations may include:
early running, late running, very late running
emergency
ghost trams
no layover
no vehicle assigned to a run
stopped vehicle
ticket machine alarms
vehicle not assigned
vehicle off route
Disseminating advice may include:
disruption notification service (DNS)
passenger information display system (PIDS)
passenger information system (PIS)
public address (PA) announcements
radio
short message service (SMS)
telephone calls
Appropriate personnel may include:
council representatives
customer service staff
depot foremen
depot starters
electrical service provider representatives
help desk foremen
line officers
managers
network controllers
network officers
road traffic authorities
rolling stock breakdown crews
shift managers
track maintenance crews
tram/light rail drivers
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
required knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement.
Assessment must include exercises that demonstrate competent performance of the following in a range of situations:
identifying organisational documentation related to tram/light rail operations
implementing contingency plans for unplanned events
following documentation procedures to organisational standards.
Context of and specific resources for assessment
Performance is demonstrated consistently over time and in a suitable range of contexts.
Resources for assessment include access to:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
an appropriate range of relevant operational situations in the workplace.
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Method of assessment
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests.
Practical assessment must occur:
through appropriate activities in a simulated environment, and/or
in an appropriate range of situations in the workplace.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
required knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement.
Assessment must include exercises that demonstrate competent performance of the following in a range of situations:
identifying organisational documentation related to tram/light rail operations
implementing contingency plans for unplanned events
following documentation procedures to organisational standards.
Context of and specific resources for assessment
Performance is demonstrated consistently over time and in a suitable range of contexts.
Resources for assessment include access to:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
an appropriate range of relevant operational situations in the workplace.
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Method of assessment
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests.
Practical assessment must occur:
through appropriate activities in a simulated environment, and/or
in an appropriate range of situations in the workplace.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVI47 | TLIL4084 | Control daily tram/light rail operations | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J806 | TLI42713 | Certificate IV in Tram/Light Rail Control | Qualification |