Unit of competency Outline

Date retreived
23/07/2026 2:45 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Apply knowledge of public affairs in a service environment

Apply knowledge of public affairs in a service environment

Unit of competency
National Code
DEFDPA009
State Code
BBC25
TGA Status
Current
DTWD Status
Approved
Current Release Number
2.00
Current Release Date
14/04/2025
State Implementation and Classification
Approved Date
21/02/2018
Field of Education
080509 - Public Relations
Original Release Date
21/02/2018
Nominal Hours
0
Description
This unit describes the skills required to apply knowledge of the service environment to develop and implement current public affairs product, procedures and policy. An understanding of the service environment in which public affairs capability is deployed is an essential consideration when developing and implementing policy, reports, instructions, or advice related to them.This unit applies to those required to develop and implement public affairs policy, reports, instructions, or advice.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently and as part of a team under direct and/or indirect supervision, use discretion and judgement, and take responsibility for the quality of their output. They would perform complex tasks in a broad range of contexts.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Determine service environments
  • 1.1 Identify public affairs requirements in service environments
  • 1.2 Research and identify public affairs issues within service environments
2 Use knowledge of service environments to assist in work and to guide problem-solving
  • 2.1 Identify service-related issues when implementing public affairs options or recommendations and providing advice
  • 2.2 Use service environment knowledge when providing recommendations or advice
  • 2.3 Use service environment knowledge when creating public affairs product, and writing policy, reports, and instructions
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