Unit of competency Outline

Date retreived
22/07/2026 11:41 PM AWST

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Provide public education

Provide public education

Unit of competency
National Code
LGACOR006
State Code
ODA10
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
10/02/2021
State Implementation and Classification
Approved Date
02/07/2021
Field of Education
080505 - Marketing
Original Release Date
02/07/2021
Nominal Hours
45
Description
This unit describes the performance outcomes, skills and knowledge required to provide education and information to the public on issues of public importance. It requires the ability to recognise the unique role councils can play in educating the public on matters of interest and concern and to identify the information needs, determine the appropriate communication and education channels and methods, provide education to the public and evaluate the educational programs. The unit is appropriate for those responsible for developing public education programs.This unit applies to individuals who work in local government.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine public education requirements.
  • 1.1. Interpret legislation and organisational policy, analyse public inquiries and compliance levels and consult with stakeholders to identify public education needs.
  • 1.2. Analyse public education needs to develop public educational objectives and define public education target groups.
2. Develop public education.
  • 2.1. Design public education program to meet public educational objectives and target group needs.
  • 2.2. Check and confirm public education program cost effectiveness and target group accessibility.
  • 2.3. Prepare public education materials suitable for target group and public education topic.
3. Deliver public education.
  • 3.1. Set up and operate presentation equipment according to manufacturer instructions.
  • 3.2. Present information using language appropriate for the target group.
  • 3.3. Provide opportunities for target group to confirm understanding and seek clarification.
  • 3.4. Respond to target group questions.
  • 3.5. Provide information on community, government and industry services available to the target group.
  • 3.6. Maintain public education records according to organisational policies and procedures.
4. Review public education.
  • 4.1. Seek feedback to support evaluation of the public education program.
  • 4.2. Analyse feedback public education objectives to identify gaps and opportunities for improvement.
  • 4.3. Document and submit evaluation report.
No information
No information
Replaces
State Code National Code Title Type
C1906 LGACOM501B Develop and organise public education programs Unit of competency
State Code National Code Title Type
BGO7 LGA50120 Diploma of Local Government Qualification
BGO1 LGA40120 Certificate IV in Local Government Qualification