Develop and implement individual hearing rehabilitation programs

Unit of competency Outline

Date retreived
23/07/2026 6:02 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Unit of competency

National Code
HLTAUD011

State Code
OFH99

TGA Status
Current

DTWD Status
Pending

Current Release Number
1.00

Current Release Date
22/12/2025

View on TGA

State Implementation and Classification

Approved Date

Field of Education

061709 - Audiology

Original Release Date

Nominal Hours

Description

This unit describes the skills and knowledge required to assess client communication needs and to develop, implement and evaluate individual hearing rehabilitation programs. This work is carried out in conjunction with the dispensing of hearing devices.This unit applies to audiometrists.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.No licensing, legislative or certification requirements apply to this unit at the time of publication.

Notes

Elements and Performance Criteria

1. Determine scope of client needs

1.1 Evaluate client communication and lifestyle needs
1.2 Select and use an appropriate communication assessment tool for client
1.3 Recognise and evaluate factors contributing to communication difficulties
1.4 Assess and document impact of client’s hearing impairment on carers, family members and significant others
1.5 Consult with client to evaluate client motivation and commitment to rehabilitation and integrate into rehabilitation planning
1.6 Document effects of communication impairment and the communicative needs of the client
1.7 Identify and liaise with other health professionals and support services based on client needs

2. Formulate hearing rehabilitation program

2.1 Collaborate with client in the planning process, providing opportunities for questions and discussion of concerns
2.2 Determine intervention options to minimise effects of hearing loss
2.3 Select best intervention options through evaluation of available technologies and services
2.4 Develop and discuss hearing rehabilitation program goals, realistic expectations and a plan of action with client
2.5 Explain details of options and cost implications to client
2.6 Select evaluation tools best suited to client and type of rehabilitation program
2.7 Document agreed plan of action and services to be provided

3. Implement the hearing rehabilitation program in collaboration with the client

3.1 Confirm client’s understanding of realistic expectations for the hearing rehabilitation program
3.2 Work collaboratively with client and their carers or family members towards achieving the agreed hearing rehabilitation program goals
3.3 Provide support for the duration of the hearing rehabilitation program
3.4 Review and adapt hearing rehabilitation program to meet changing client needs

4. Evaluate hearing program

4.1 Monitor client progress against goals using recognised evaluation tools
4.2 Identify remaining communication needs and establish whether these can be met with additional advice, communication strategies or devices
4.3 Recognise the need for additional support and evaluation and make referral according to organisational procedures

No information

Replaces

State Code	National Code	Title	Type
AVA66	HLTAUD004	Develop and implement individual hearing rehabilitation programs	Unit of competency

State Code	National Code	Title	Type
BTS0	HLT57425	Diploma of Audiometry	Qualification