Elements and Performance Criteria

RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Dynamics of domestic and family violence refer to:
Power relations and controlling behaviour
Analysis of the impact of gender in domestic and family violence
Behaviours may include:
physical abuse
sexual abuse
social and financial abuse
controlling behaviour
emotional abuse including intimidation and harassment
The blame for abuse and violence is generally attributed to the person who is subject to the violence leaving them feeling responsible
The use of abuse and violence is often explained and/or excused by external circumstances such as alcohol, unemployment etc


Disclosure may refer to:
Giving explicit information about experiences of domestic and family violence
Providing evidence of civil orders, e.g. DVOs or other legal or medical indicators of violence
Indicating fear for personal safety
Refusal to give residential address or other indicators of the need for safety


Safety plans may refer to but are not limited to:
Specific documents that record and document safety strategies
Procedures that support clients who are subject to violence to attend services safely
Organisation arrangements that allow clients who have been subject to violence to participate free from violence and intimidation


Variables may refer to but are not limited to:
Separate locations/times of service
Separate waiting rooms
Staggered arrivals/staggered departures
Involvement of informal support people
Use of domestic and family violence services
Use of medical services
Involvement of police or other services
How and when to offer support to the person who is subject to violence in the presence of person who uses violence
Involvement of child protection services


Referrals may include:
Hot (going with client), warm (setting up appointments and direct links) or cold (information for clients to make own contact) referrals
Referrals to:
crisis intervention services
legal or medical services
domestic and family services
child support services
culturally specific services
accommodation services
access to services/information
financial services
child support agency
mediation and counselling services
living skills and problem solving programs
educational programs
specialist services


Diversity refers to but is not limited to:
People who:
have a disability
come from diverse cultural and sub-cultural backgrounds
have a preferred or first language that is not English
are aged or a young
reside in a remote or rural location
have same-sex relationships
have different religious beliefs or practices
have a dual diagnosis
have addiction or dependency issues
are of an Aboriginal background or Torres Strait Islander background
have mental health issues


Community obligations refers to but is not limited to:
Cultural commitments to people within and beyond their family
Parenting responsibilities
Employment commitments
Social and cultural responsibilities


Multiple vulnerabilities may refer to but is not limited to:
Any combination of the following:
mental health difficulties
disabilities
poverty
limited literacy
alcohol and other drug issues
parenting difficulties
social isolation
lack of care for self
limited sense of future

EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:
Assessment must confirm sufficient ability analyse the dynamics of domestic and family violence and develop relevant safety plans.
Assessment of performance should be over a period of time covering all categories within the Range Statement statements that are applicable in the work environment
In particular, assessment must confirm the ability to:
accurately identify the safety needs of people subject of domestic and family violence
accurately identify the vulnerabilities of people who are subject to violence and take these into consideration in safety planning
demonstrate capacity to work with clients to develop safety plans that meet their needs
recognise that safety planning can be an ongoing process
build networks with and refer to relevant programs which meet the needs of a wide variety of clients
accurately interpret and comply with legal and procedural requirements
understand own work role and responsibilities in relation to service delivery


Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities


Context of and specific resources for assessment:
Evidence will be determined by selection from the Range Statement, justified in terms of work requirements, work roles and responsibilities and occupational specialisations


Method of assessment:
Evidence for assessment of competence may be gathered by appropriate combination of the following:
demonstration of competency within the working environment in delivering services to clients living with and affected by domestic and family violence
realistic simulations, projects, previous relevant experience or oral questioning on 'what if?' scenarios
observation of processes and procedures, oral and/or written questions on essential knowledge and skills and consideration of required attitudes
where performance is not directly observed and/or is required to be demonstrated over a period of time and/or in a number of locations, any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons