Unit of competency Outline

Date retreived
23/07/2026 9:41 PM AWST

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Establish and maintain relationships with community agencies and offenders

Establish and maintain relationships with community agencies and offenders

Unit of competency
National Code
CSCOFM024
State Code
OBO49
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
04/02/2020
View on TGA
State Implementation and Classification
Approved Date
20/03/2020
Field of Education
090599 - Human Welfare Studies And Services, N.e.c.
Original Release Date
20/03/2020
Nominal Hours
50
Description
This unit describes the skills and knowledge required to establish and maintain relationships with community agencies and offenders for the safety and security of offenders and the public.This unit applies to individuals who work with agencies in supervising offenders in the community.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to offender interaction, offender supervision in the community and liaison with community agencies.Statutory/legislative requirements apply to this unit and may vary across states and territories. Users are required to check with the relevant jurisdiction for current requirements.
Notes
Elements and Performance Criteria
1 Establish contact parameters between offender and community agencies
  • 1.1 Consult offender information to confirm requirements and conditions of offenders' contact with community agencies
  • 1.2 Provide information to offenders about the requirements and conditions of contact with community agencies
  • 1.3 Identify appropriate communication strategies for use including interpreters/translators, where language barriers exist between offender and agency representatives
  • 1.4 Use a range of strategies to identify dynamic risks or concerns prior to a contact visit
  • 1.5 Coordinate contact arrangements between the offender and agency support services in accordance with agency protocol and requirements of supervision
  • 1.6 Record service and agency contact information and accurately complete all forms in accordance with policies and procedures
2 Maintain safety and security of offenders and the public
  • 2.1 Allocate supervision, support and resources to offenders according to needs, risks and available resources
  • 2.2 Supervise offenders' movements in accordance with regulations and community agency protocol
  • 2.3 Explain behavioural requirements and consequences to the offender and confirm their understanding of those conditions
  • 2.4 Monitor offender behaviour using observation, technology or communication techniques
  • 2.5 Respond to disruptive or risk behaviour promptly to minimise adverse or harmful consequences and according to the degree of risk and agency protocol
3 Liaise with community agencies
  • 3.1 Establish rapport with key people in the agency system in accordance with agency protocol, offender special needs and conditions
  • 3.2 Provide confidential information to key people and officials in the agency system only, in accordance with privacy and disclosure legislation
  • 3.3 Document information clearly and accurately according to the requirements of the offender information system
  • 3.4 Check and confirm information about problems, inconsistencies and actions of all parties and report outcomes to key people
No information
No information
Replaces
State Code National Code Title Type
AUY74 CSCOFM009 Supervise offenders in the community Unit of competency