Unit of competency Outline

Date retreived
23/07/2026 6:08 PM AWST

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Communicate workplace information

Communicate workplace information

Unit of competency
National Code
FBPPPL1001
State Code
ODK98
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
09/09/2021
View on TGA
State Implementation and Classification
Approved Date
23/11/2021
Field of Education
120505 - Work Practices Programmes
Original Release Date
23/11/2021
Nominal Hours
20
Description
This unit of competency describes the skills and knowledge required to gather, convey and receive workplace information and to interact with others at work.This unit applies to individuals who work under direct supervision who use basic communication skills to interact with others and follow workplace directions.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Exchange verbal information
  • 1.1 Identify information requirements according to workplace procedures
  • 1.2 Ask questions to seek or clarify information
  • 1.3 Apply effective listening skills to receive information
  • 1.4 Use interactive skills to communicate effectively with others
  • 1.5 Provide information in a timely and appropriate manner
2. Locate and use workplace information
  • 2.1 Locate sources of workplace information to inform work tasks
  • 2.2 Read and use information to carry out work responsibilities
  • 2.3 Ask questions to clarify written or diagrammatic instructions
3. Complete workplace documentation
  • 3.1 Identify forms or digital records that require completion for work operations
  • 3.2 Complete written forms or records in line with workplace requirements
  • 3.3 Submit or save records according to workplace procedures
No information
No information
Replaces
State Code National Code Title Type
BBH30 FBPOPR1003 Communicate workplace information Unit of competency