Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Audience characteristics may relate to:
age
gender
seniority or status
commercial or other relationship
familiarity with presentation topic
culture
disability.


Special needs may include:
provision of an interpreter
provision of presentation materials in alternative formats, such as large print
provision of assistive technology, such as audio loops
use of pictures, diagrams, cartoons and photographs.


Supporting materials and visual aids may include:
slides
overheads
PowerPoint presentations
handouts
props
videos.


Public speaking techniques must include appropriate use of:
voice
eye contact
body language
dress
humour.


Presentation equipment may include:
microphone
overhead projector
slide projector
video monitor
computer.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
delivery of logical, well-structured presentations that show effective use of public speaking techniques and equipment
ability to tailor the presentation to specific audience needs, contexts and delivery situations
preparation and delivery of multiple presentations covering various topics that meet the needs of different audiences to ensure consistency of performance.


Context of and specific resources for assessment
Assessment must ensure:
presentation of information within a commercially realistic delivery environment, such as in a large meeting room or in a conference venue
use of industry-current equipment and support aids for presentation, which will vary according to the operational context of delivering the presentation, e.g. a microphone will be essential equipment for a large venue
presentation to and interaction with a group of a size and nature that would be expected for the relevant topic or context.


Methods of assessment
A range of assessment methods should be used to assess the practical skills and knowledge required to make presentations. The following examples are appropriate for this unit:
direct observation of presentations made by the candidate
evaluation of presentation notes and supporting materials prepared by the candidate
evaluation of feedback forms that describe the audience's enjoyment of the presentation
questioning audience members on their response to the candidate's ability to present information in an interesting way


case studies to assess ability to tailor presentations for different audience needs, different subject matter and different delivery locations
written and oral questioning or interview to test knowledge of public speaking techniques and features of presentation equipment
review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
SITXADM004A Plan and manage meetings
SITXMGT006A Establish and conduct business relationships
SITXMPR003A Plan and implement sales activities
SITXMPR004A Coordinate marketing activities.


Assessing employability skills
Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.